ServiceNav is IT monitoring software that delivers fast and accurate insight to support proactive management and preventative maintenance of the IT environment.
The intuitive user interface abstracts the detail from a wide range of alerts to present actionable, meaningful information on every part of the IT infrastructure.
ServiceNav provides deep insight where it is needed; offering real time metrics on over 800 checkpoints covering hardware, software, licenses and applications. Candidate checkpoints are automatically detected by the agentless platform and system and service health is presented in visually accessible way. Ensuring that the right information gets to the right person at the right time, the user defined dashboard makes the task of IT management simple by filtering notifications to present key alerts tailored to the recipient’s needs.
ServiceNav is fast to deploy and easy to use:
The reports provide rapid and accurate insight at the required level of detail for any part of the environment for any period of time. Simply choose a report template, a mailing policy, and ServiceNav does the rest. The performance analysis module transforms raw data from the technical monitoring into useful management information. As well as documenting service levels and availability, customised reports can also identify capacity concerns, and recurring issues, to support planning and investment decision making.
The reporting component of ServiceNav offers customisable levels of detail to support: