Archives: Documentation

servicenav hyperV1

Deploying a ServiceNav Box

Installation procedure This procedure describes how to install a ServiceNav box and connect it to your ServiceNav web platform. The ServiceNav monitoring can be done in two modes: Virtual Machine VMware Hyper-V Xen Server Box (physical) The behaviour of the ServiceNav application is the same. In order to facilitate the deployment it is recommended to use the ...

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Mass import and update

ServiceNav offers a bulk import and update functionality, dedicated to facilitate the integration of a new fleet and high volume modifications. Accessing the Imports menu The user role must have the right to access the menu item. Go to Configuration > General > Imports The ...

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Asking for assistance

At any point in the application, it is possible to create an application. To do this: Click on "Need help?" at the bottom right of the screen. The application entry screen opens The selected company depends on the user's rights (visibility of child companies). If this right is active, it is possible to change the ...

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Consult an equipment data sheet

An equipment card corresponds to a Park Item in the CRM backoffice. It can be consulted by an RPC user (partner) from the website platform. The information (including the PJ) of the equipment is thus visible during an intervention. Access the "Support" menu Click on The equipment list opens Filter the list or select an equipment ...

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