Mobile App

A smartphone application
offering real-time monitoring, wherever you are

Manager, CIO, technician... the ServiceNav mobile application to manage, check and action your IT at any time.

mobile application, Mobile application
mobile application, Mobile application

Deliver your
IT promise

Use our mobile application to keep up to date on issues and alerts (SMS, PUSH) while on the go. Indispensable if on-call, or on the move, essential information on the health status and the performance of your information systems.

mobile application, Mobile application

Drive
your IT 24/7

Your dashboard follows you everywhere!

Keep an eye on the performance of your systems, even when you're on the go.

From your mobile, access all the elements needed to monitor your IT.

Dashboards
IT Weather Service
Push mode notifications
Ticketing

Identify
performance problems

Monitor incidents in a mobile situation: you stay focused on your priorities for action.

User service down? You immediately determine which component is faulty. The essential functions are at your fingertips: manual check, acknowledgement, ticket creation, maintenance.

Real-time information system alerts thanks to push notifications.

Drowning in notifications? Focus on the essentials by defining your own dashboard and selecting important notifications.

Act
on problems

Track and manage actions in your CRM

From the mobile application, you can directly :

  • Create a ticket
  • View a ticket
  • Close a ticket
  • View the real time status of your IT
mobile application, Mobile application
mobile application, Mobile application

More than an application, a productivity
tool for MSPs

Manage your on-site interventions while keeping an eye on the status of the IT services you manage when you're away from the office.

Be proactive with push notifications about critical issues or new support tickets assigned to you.

Save time by automatically requesting your customer's signature on a work order directly from the application.

With the 'Around me' feature, you can see all the companies/sites with their distance and essential information: handy for a last check before starting an intervention at a customers site!

The application is available for ServiceNav customers on 
mobile application, Mobile application
mobile application, Mobile application

Documentation

Mobile Application 4 - Operating

Mobile Application: Use Cases

Mobile Application: Notifications

Mobile Application: Hosts Page

Mobile Application: Services Page

Mobile Application: User Services Page

Mobile application: gestures and main screens

How do I search in the mobile application?

Using the mobile application: first steps

Where can I download the mobile application?

How do I connect using the mobile application?

Ready to discover ServiceNav
?

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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