Mobile App Monitoring

A smartphone application
of on-board supervision, wherever you are

Manager, CIO, technician, the mobile application ServiceNav to pilot, follow and act on your IS at any time.

deliver
deliver

Deliver your
IT promise

Use our mobile application to keep you up to date on issues and alerts (SMS, PUSH) while on the go. Indispensable on-call, or on the move, essential information on the state of health and the performance of the information system.

mobileapp 1

Drive
your IT 24/7

Your dashboard follows you everywhere!

Keep an eye on the performance of your system, even when you're on the go.

From your mobile application, access all the elements needed to supervise your IS.

Dashboards
IT Weather Services
Push mode notifications
Ticketing

Identify
performance problems

Monitoring incidents in mobility situations: you are focused on your priorities for action.

User service down? You immediately determine which component is faulty. The essential functions are at your fingertips: manual control, acknowledgement, ticket creation, maintenance.

You are informed in real time of alerts on the information system thanks to push notifications.

Drowning in notifications? Focus on the essentials by defining your own dashboard and selecting important notifications.

Act
on problems

Access to the follow-up and management of interventions related to your CRM

From the mobile application, you will be able to directly :

  • Create a ticket
  • View a ticket
  • Closing a ticket
  • Visualize the real time status of your IS
mobileapp 2
mobileapp 3

More than an application, a productivity
tool for MSPs

Manage your on-site interventions while keeping an eye on the status of the IT services you supervise when you're away from the office.

Be proactive with push notifications on critical issues or new support tickets assigned to you.

Save time by automatically requesting your customer's signature on the work order directly from the application.

With the function Around me, you display all the companies/sites with their distance, and the essential information: handy for a last check before starting an intervention on a site, or at a customer's!

The application is available for ServiceNav customers on 
App Store Icon
Google play store icon

Documentation

Mobile Application 4 - Operating

Mobile Application: Use Cases

Mobile Application: Notifications

Mobile Application: Hosts Page

Mobile Application: Services Page

Mobile Application: User Services Page

Mobile application: gestures and main screens

How do I search in the mobile application?

Using the mobile application: first steps

Where to download the mobile application?

How do I connect using the mobile application?

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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