Mobile App Monitoring
A smartphone application of on-board supervision, wherever you are
Manager, CIO, technician, the ServiceNav mobile app lets to control, see and act on your IT at any time.
Use our mobile application to keep you up to date on issues and alerts (SMS, PUSH) while on the go. Indispensable on-call, or on the move, essential information on the state of health and the performance of the information system.
Control your IT 24/7
Your dashboard follows you everywhere!
Keep an eye on the performance of your system, even when you're on the go.
From your mobile application, access all the elements needed to monitor your IT.
IT Weather Services
Push mode notifications
Identify performance problems
Track incidents in mobile situations: you are focused on your priorities for action.
User service down? You immediately determine which component is faulty. The essential functions are at your fingertips: manual control, acknowledgement, ticket creation, maintenance.
You are informed in real time of alerts on the information system thanks to push notifications.
Drowning in notifications? Focus on the essentials by defining your own dashboard and selecting important notifications.
Act on problems
Access to the follow-up and management of interventions related to your CRM
From the mobile application, you will be able to directly :
- Create a ticket
- View a ticket
- Closing a ticket
- Visualize the real time status of your IS
More than an application, a productivity tool for MSPs
Manage your on-site interventions while keeping an eye on the status of the IT services you supervise when you're away from the office.
Be proactive with push notifications on critical issues or new support tickets assigned to you.
Save time by automatically requesting your customer's signature on the work order directly from the application.
With the function Around me, you display all the companies/sites with their distance, and the essential information: handy for a last check before starting an intervention on a site, or at a customer's!