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use case of supervision with servicenav

Our case studies and examples of IT supervision

MIAI

Public Sector

Eric Gaussier, director of the multidisciplinary institute in Artificial Intelligence "Few teams in France are interested in the discovery of causal relations in time series. As a result of their work on this subject, Coservit and the Grenoble Computer Science Laboratory have acquired leading expertise in the field of causality. »
ApplicationFrameHost 2020 11 20 08 21 34

MSP

"The guidance and expertise of ServiceNav consultants allowed us to set our approach to supervision to music. The partnership between our two companies is strong and allows us to establish a fair relationship. We are resolutely oriented towards a common goal of customer satisfaction".
it med cloud

MSP

Our partnership is based on the development of plug-ins with the ServiceNav teams. This mutual help only gives positive results: new plug-ins that are beneficial to the ServiceNav community.
ARSENE LOGO BLUE RVB EXE

Service

"The concept of the tree structure offered by ServiceNav allows all the probes connected to the service to be scrolled directly to locate the faulty part and therefore helps to maintain the operation of the systems. "Jean-Philippe Hamel - Head of Infrastructure
isi2u logo print hd

MSP

"ServiceNav is the solution that meets all of ISI2U's needs centrally and seamlessly, which is why ServiceNav is now systematically packaged and embedded in ISI2U's offerings such as ISIBOX. »
SMI

Health

"In the context of Covid-19, Coservit helped us to set up the monitoring of all ourVPNs: those provided by the partners and those used by the SMI Mutual users, so we have a real-time view of the performance of the VPN services".
polytech

Public Sector

ServiceNav lets us identify abnormal behaviours on the system such as database size, excessive memory consumption.
generis system

MSP

The use of ServiceNav Monitoring has enabled us to offer new service offerings to our customers.
RDI group

MSP

Tomorrow, our customers will no longer pay us to handle their incidents but to no longer have them.
chr orleans

Health

We wanted to monitor our IT infrastructure (servers, database, network) in order to be proactive rather than reactive in terms of management and maintenance, as previously we were unable to anticipate outages.
amp

Service

 We plan to use the tool to quickly diagnose problems and thus apply the right procedure (resolution or escalation).
abicom

MSP

ServiceNav is a constantly developing product, and we have communicated our functional requirements for future versions.
oci

MSP

We expect our suppliers to be our partners as well, and this is what we have found with Coservit.
Eurorail

Service

"The project was completed on time and the support was appreciated.
soluceo 2

MSP

At Coservit, we appreciate the publisher's ability to develop the product according to our feedback and expectations.
Microstore

MSP

We found the Coservit interface to be more user-friendly and more ergonomic.
hexis

Industry

With ServiceNav, Hexis was able to optimise its infrastructure monitoring.
aguant

Health

A fundamental criterion, is that the catalog of templates offered by Coservit is very extensive.
lot

Public Sector

We had a choice between two solutions, but in the end we opted for a third one, ServiceNav: a nice combination of the best aspects of the other two.

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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