A trusted partner
For OIC, the human dimension of industrial relations is an essential value. With Coservit, OCI has found a dedicated contact who knows the issues and challenges of the business. The company can thus rely on expert contributors to respond to its requests as quickly and efficiently as possible.
"We expect our suppliers to be our partners as well. And this is what we have found at Coservit. »
There is a real dialogue between OIC and Coservit, which makes this relationship a win-win partnership:
- for OCI, thanks to the contribution of answers adapted to its new problems with the creation for example of new reports more adapted to its customer issues.
- for Coservit, by constantly improving its ServiceNav solution by listening to the ever-changing needs of its customers.
ServiceNav: a gain in productivity?
Gilles Macchioni concludes "Yes, that's for sure. The product is uploaded, we haven't added people to the solution and the ROI is better. »
Today, Gilles Macchioni says he is quite ready to recommend Coservit.