ProwebCE
The context
Excerpt from our June 29, 2021 webinar dedicated to software publishers.
Read the feedback of Guillaume Bory, hosting service manager at ProwebCE. He comes back on his initial problems, his use of ServiceNav, and explains how to measure availability rates for SaaS software in an automatic way and how to market the quality through the service weather!
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"ServiceNav brings a positive view to supervision, which is very welcome. A screen full of red is depressing and doesn't motivate anyone."
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