The renewal of fixed-price support contracts (unlimited interventions) very often requires sales representatives to ask themselves the right questions: About the previous year,
Since ServiceNav version 3.0, it is possible to activate the functionality of satisfaction surveys on the Support module of ServiceNav Customer Care. Through
How ServiceNav Customer Care enables support technicians to detect opportunities and simply pass the information on to sales staff.
Often seen as two services that should rarely be communicated together, pre-sales and after-sales service often have few channels of communication.
We are pleased to organize a breakfast for CIOs on the theme of decisional supervision on : Tuesday, June 14, from 9:00 a.m.
Things are happening at ServiceNav Customer Care! We are currently asking you to develop your product so that it meets your expectations even better, at
Two additional equipment models (agent monitoring) have been added to the SaaS monitoring platform: Windows_Basic, Windows_Standard. The equipment model is the possibility to choose in