New
ServiceNav for Service Centers: center monitoring can now be integrated
ServiceNav as a multi-tenant, multi-client monitoring tool allows any service desk of an outsourcer or MSP to monitor technical issues
New
New
IT challenges: how to combine existing and new hybrid cloud infrastructure?
The role of CIOs has been evolving steadily in recent years. The new challenge for these CIOs is to combine companies' original infrastructures with the Cloud
New
New: User Services Availability Report by Day
A new report in ServiceNav: User Services Availability Report by Day. The purpose of this report is to provide a very macro view
The importance of generic plugins
A plugin to rule them all. "We just bought a new equipment, I can't find any plugins in your catalog. Is it possible to
New
Box creation made easy
With version 3.12, the creation of Boxes is simplified. From now on, it is no longer necessary to leave the application to generate certificates and assign a
New
Creation of a ticket on the services associated with an equipment
Version concerned: from 3.9 It is now possible, when creating a ticket/acquittal on alert, to select one or more
New
Service Center Dashboard
In partnership with one of our customers, we have created a dashboard for their service center, displayed on the TV in the Open
Coservit support portal evolves
Coservit's support portal is evolving. Find the features of the new support module, in your interactions with our teams. Attachment submission Comments on
ServiceNav Customer Care website presentation videos
Our Extranet portal has been equipped with two presentation videos, for the internal roles (itinerant technician and manager) and the end customer. Internal End customer
New document area for SNCC
The new major version of our extranet, now fully integrated with ServiceNav Monitoring, is equipped with online documentation. You will find on this space all the
