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Application performance: when technical supervision and application supervision become one
In IT, IT supervision began with the supervision of internal servers and more recently of hosted servers and IaaS and PaaS services.
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ServiceNav for Service Centers: Center tracking can now be integrated
ServiceNav as a supervision tool, multi-tenant and multi-client, allows any service center of a facilities management company or MSP to monitor technical issues.
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CIO challenges: how to combine existing and new Hybrid Cloud infrastructure?
The role of ISDs has been constantly evolving in recent years. A new challenge for CIOs is to combine the original infrastructures of companies with the Cloud.
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New: User Services Availability Report per Day
A new report in ServiceNav: User Services Availability Report per Day. The purpose of this report is to provide a very macro view of the daily availability of User Services.
The importance of generic plugins
A plugin to govern them all. "We just bought a new equipment, I don't find plugins in your catalog. Is it possible to
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Simplified box creation
With version 3.12, the creation of Box is simplified. Now, it is no longer necessary to exit the application to generate certificates and assign an
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Creating a ticket on services associated with a piece of equipment
Version concerned: from 3.9 It is now possible, when creating a ticket/acknowledgement on alert, to select one or several
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Dashboard Service Center
In partnership with one of our customers, we produced a dashboard for its service center that is displayed on the TV in the Open
The Coservit support portal is evolving
Coservit's support portal is evolving. Find the functionalities of the new support module in your interactions with our teams. Attachment submission Comments on
Presentation videos ServiceNav Customer Care website
Our Extranet portal is equipped with two presentation videos, for the internal roles (itinerant technician and manager) and end customer. Internal End customer
