Collection & Configuration

Unlimited collections. Effortless configuration. Start monitoring in 15 minutes.

, Configuration and collection
, Configuration and collection

Deliver your
IT promise

ServiceNav adapts to your technical and business needs, and helps you achieve more.
Your monitoring tool must help keep complex, continually evolving, environments in top operational health. Unlike some tools, ServiceNav is completely scalable; a single (SaaS) platform that can monitor tens of thousands of servers. This allows you to keep control of even the largest environments without having to segment your management efforts across multiple tools. Each platform release increases your catalogue of services, giving you even more data to collect.


A ready-to-use catalogue of over 1500 service templates

Ever-increasing numbers of service templates give you insight into your infrastructure, no matter how complex it is, all from a single tool.

The monitoring catalog defines the scope of information system elements that can be monitoring.
The monitoring catalogue is common and is constantly enriched with new features.
Conventional technologies : Network, storage, servers, OS
Software applications : databases, applications, middleware
Cloud technologies IaaS/PaaS, Microsoft Azure AWS, ...
, Configuration and collection

Our partner

Since the creation of ServiceNav, innovation and partnerships have always been at the heart of our development strategy.

Our catalogue encompases the most important technology partners in the IT world. The acceleration of solutions pushes us to create new data collection possibilities with each update.

The scalability and flexibility possibilities are almost limitless, thanks to the quantity of templates and technologies covered.

ServiceNav, extending
collection capability

Do you have your own Nagios-compatible monitoring scripts? Preserve your development: without a single new line of code, you can integrate them into ServiceNav.


, Configuration and collection

Discovery of IT elements

  • Automatic ServiceNav discovery of IT components or applications and deployment of specific templates
  • “Agentless" monitoring, using hardware and software APIs, with no impact to the monitored resources, flexible and secure, performed as close as possible to the monitored objects  with no impact on the supervised resources, flexible and secure, as close as possible to the supervised objects.
  • Easy migration and bulk uploading using standard format integration data files

Keep configuration ‘up-to-date’
with the ServiceNav API

Creation of virtual machines on the fly, DevOps culture, computer containerisation ... operating in a highly dynamic environment?

With the ServiceNav Web Services API, you can meet the crucial challenge of having always ‘up-to-date’ monitoring: creation, modification and deletion of elements, automation of maintenance. With the help of our consultants and partners, benefit from product experience and save time!
, Configuration and collection


AWS fees required for supervision

Configuring a ServiceNav Box to use an authenticated mail server

Ensure and maintain the availability of its ServiceNav Box fleet

Using the Global-Plugin-Execution service model

Ensuring the PRA of a ServiceNav Box

Integrate a Datametrie (IP-Label) scenario into ServiceNav

Top Lists

2 - How to supervise an Azure environment

Amazon Web Service Monitoring

How to use our NetworkAnalysis-sFlow service model

Configurer WinRM pour interroger un équipement windows

1 - Configuring the box to receive traps

Monitoring your network - Good practices

How to use our NetworkAnalysis-NetFlow service model

2 - Create a Trap definition file

NetFlow: Prerequisites and configuration

1 - Prerequisites Azure and Office 365 plugins

Using generic PowerShell - GLOBAL-PS-Values models

Exchange 2013: good supervision practices

Replacing a Ubuntu 12.04 ServiceNav Box with a Ubuntu 4.0 ServiceNav Box 16.04

VMware Virtualization: Monitoring Best Practices

3 - Supervise Azure metrics via APIs

NetFlow, Device Configuration

Configuring Veeam job supervision

Office365-Generic : supervise your Office 365 subscription via APIs

Using ServiceNav WebServices

How to monitor an Oracle database from a Ubuntu 16.04 ServiceNav Box?

How do I supervise a 3PAR bay?

How to Configure SNMP on Novell SuSE Linux Enterprise Server (SLES) 11

Setting up a shared box

Using the generic service model GLOBAL-SNMP-OID

Creating a service template from the generic plugin check_snmp_operation

Importing a ServiceNav Box into Microsoft Azure

Import a ServiceNav Box into Amazon Web Services - AWS

Citrix 7.x Good Practices

Nutanix: Good Practices

Adapting templates: creating a unitary service model

How to configure SNMPv3 on Ubuntu 12.04

How Nagios Thresholds Work

How to configure snmp v1 on IBM AIX

How to supervise a storwize bay

How to monitor a Lotus Notes / Domino server

Create companies and sites

Define notification policy for a service

Define a contact group

How do I monitor a Citrix server?

How do I monitor the Datacore SANsymphony-V solution?

Setting up a time slot

User management

Configuring notification contacts

Conducting a census

Commissioning of a ServiceNav Box

Deployment of supervision with a ServiceNav Box

Optimize multi-site and multi-client configuration: inheritance and visibility rules

Replacement of a ServiceNav Box

Define notification policy for a host

Enlarge the disk space of a ServiceNav Box

Manually add ServiceNav equipment

Setting up notification

Manually add a ServiceNav unit service

Setting up authentication on an LDAP directory

Use of labels

Configuration of supervision accounts

How do I monitor an Apache server?

How do I monitor VMware?

How to supervise an OS400?

Configure supervision requirements on Windows devices

How to configure the SNMP service on an alcatel Switch?

Creating a VMware User for Monitoring

How do I configure the SNMP for a UCOPIA WiFi controller?

How to monitor an Oracle database?

Commissioning of a ServiceNav Box in SAAS mode

Installation of ServiceNav Agent

Understand the concepts of the application

Configure inventory functionality

Configuring the supervision of an MS SQL Server database

Linux Requirements Configuration

4 - Supervise Azure metrics via APIs

Ready to discover ServiceNav

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While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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