Servicenav monitoring software documentation

Welcome to ServiceNav documentation!

Access over 100 technical resources to help you get started with ServiceNav.


Monitoring Azure metrics via APIs

Understanding ServiceNav concepts

Configuring MS SQL Server database monitoring

Configuration of monitoring accounts

How do I monitor VMware?

Monitoring configuration requirements for Windows devices

Creating a VMware User for Monitoring

How to monitor an Oracle database?

ServiceNav Agent installation

Configuring Inventory Function

Linux Configuration Pre-requisites

Monitoring an Apache server

How to configure SNMP on an AS/400?

Configuring SNMP on an Alcatel switch

How do I configure the SNMP for a UCOPIA WiFi controller?

Where to download the mobile application?

How do I connect using the mobile application?

Set up a ServiceNav Box in SAAS mode

Use of document URLs

Setting up an operating dashboard

Increase the disk space of a ServiceNav Box

Setting up notifications

Setting up authentication on an LDAP directory

Setting up a time slot

Configuring notification contacts

Deploying a ServiceNav Box

Using the inventory feature

Multi-site and multi-client configuration: inheritance and visibility rules

Define the notification policy for hosts

Manually add ServiceNav hosts

Manually add a ServiceNav service

User service: concepts, configuration and best practices

Use of tags

User management

Use of action templates

Performing a discovery

Deploying monitoring with a ServiceNav Box

Manage your operations with dashboards

Replacing a ServiceNav Box

Setting up a monitoring report

Define notification policy for unit services

Define notification policy for user services

Define a contact group

Maintenance management

Monitoring a Citrix server

Monitoring Datacore SANsymphony-V

Using the mobile application: first steps

Mobile application: gestures and main screens

How do I search in the mobile application?

Monitoring Lotus Notes / Domino servers

Create companies and sites

How Nagios thresholds work

Configuring SNMPv1 on IBM AIX

Mobile Application: Hosts Page

Mobile Application: Services Page

Mobile Application: User Services Page

Monitoring a storwize array

Event and notification log

Technical Operation Screen

Mobile Application: Use Cases

Adapting templates: creating a unitary service model

Configuring SNMPv3 on Ubuntu 12.04

Mobile Application: Notifications

Creating a MAP dashboard

Open a ticket in the ticketing system

Compatible external ticketing systems

Linking a ServiceNav company to a company in an External ticketing system

ServiceNav - EasyVista Integration Overview

Citrix 7.x Best Practices

Inventory - GLPI integration

ServiceNav - ITop integration overview

Using ServiceNav WebServices

Monitoring a 3PAR array?

Monitoring actions

Setting up a shared box

Using the generic service model GLOBAL-SNMP-OID

Creating a service template from the generic plugin check_snmp_operation

Importing a ServiceNav Box into Microsoft Azure

Importing a ServiceNav Box into Amazon Web Services - AWS

Nutanix Best Practices

How to monitor an Oracle database from a Ubuntu 16.04 ServiceNav Box?

Configuring SNMP on Novell SuSE Linux Enterprise Server (SLES) 11

ServiceNav - ServiceNow Integration Overview

ServiceNav integration presentation -

How to use our NetworkAnalysis-NetFlow service template

NetFlow: Pre-requisites and configuration

Using generic PowerShell - GLOBAL-PS-Values models

Dataviz - Widget Library

Dataviz - Creating and configuring a dashboard

Replacing an Ubuntu12.04 with a ServiceNav 4.0 Ubuntu16.04 Box

Monitor Azure metrics via APIs

Configuring Veeam job monitoring

How to use our NetworkAnalysis-sFlow service model

Configuring a ServiceNav Box to receive traps

2 - Create a Trap definition file

1 - Prerequisites Azure and Office 365 plugins

Dataviz - Scrolling the display of dashboards

Exchange 2013: monitoring best practices

Configuring NetFlow devices

Office365-Generic : monitoring your Office 365 subscription via APIs

Dataviz - Share a Dashboard by URL (Dashlink)

Configuring WinRM to access a Windows host

Monitoring your network - Best practices

Ensuring and maintaining the availability of ServiceNav Boxes

Preparing for ServiceNav Box DR

Integrate a Datametrie (IP-Label) scenario into ServiceNav

Dataviz - Filter Favorites list

GLPI - Configuring ticketing integration

Networking 'Top' lists

How to monitor an Azure environment

Amazon Web Service Monitoring

AWS rights needed for monitoring

Amazon Web Service charges monitoring

Configuring a ServiceNav Box to use a mail server with authentication

Using the Global-Plugin-Execution service template

sFlow: Prerequisites and configuration

Configure IBM AS/400 monitoring requirements

Mass import and update

Need help?

Our engineers are here to help you!
fr_FR en_US

Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.


While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.