Servicenav documentation

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Access over 100 technical resources to help you get started with ServiceNav.

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4 - Supervise Azure metrics via APIs

Understand the concepts of the application

Configuring the supervision of an MS SQL Server database

Configuration of supervision accounts

How do I monitor VMware?

Configure supervision requirements on Windows devices

Creating a VMware User for Monitoring

How to monitor an Oracle database?

Installation of ServiceNav Agent

Configure inventory functionality

Linux Requirements Configuration

How do I monitor an Apache server?

How to supervise an OS400?

How to configure the SNMP service on an alcatel Switch?

How do I configure the SNMP for a UCOPIA WiFi controller?

Where can I download the mobile application?

How do I connect using the mobile application?

Commissioning of a ServiceNav Box in SAAS mode

Use of Set-aside URLs

Setting up an operating dashboard

Enlarge the disk space of a ServiceNav Box

Setting up notification

Setting up authentication on an LDAP directory

Setting up a time slot

Configuring notification contacts

Commissioning of a ServiceNav Box

Using the inventory function

Optimize multi-site and multi-client configuration: inheritance and visibility rules

Define notification policy for a host

Manually add ServiceNav equipment

Manually add a ServiceNav unit service

User service: concept, configuration and best practices

Use of labels

User management

Use of action models

Conducting a census

Deployment of supervision with a ServiceNav Box

Control your operation with the dashboards

Replacement of a ServiceNav Box

Setting up a monitoring report

Define notification policy for a service

Define notification policy for user services

Define a contact group

Maintenance Management

How do I monitor a Citrix server?

How do I monitor the Datacore SANsymphony-V solution?

Using the mobile application: first steps

Mobile application: gestures and main screens

How do I search in the mobile application?

How to monitor a Lotus Notes / Domino server

Create companies and sites

How Nagios Thresholds Work

How to configure snmp v1 on IBM AIX

Mobile Application: Hosts Page

Mobile Application: Services Page

Mobile Application: User Services Page

How to supervise a storwize bay

Event and notification log

Technical Operation Screen

Mobile Application: Use Cases

Adapting templates: creating a unitary service model

How to configure SNMPv3 on Ubuntu 12.04

Mobile Application: Notifications

Setting up a MAP dashboard

Open a ticket in the ticketing system

Compatible external ticketing systems

Linking a ServiceNav company to a company in an External ticketing system

ServiceNav - EasyVista Integration Overview

Citrix 7.x Good Practices

Inventory - GLPI integration

ServiceNav - ITop integration overview

Using ServiceNav WebServices

How do I supervise a 3PAR bay?

Using Action Monitoring

Setting up a shared box

Using the generic service model GLOBAL-SNMP-OID

Creating a service template from the generic plugin check_snmp_operation

Importing a ServiceNav Box into Microsoft Azure

Import a ServiceNav Box into Amazon Web Services - AWS

Nutanix: Good Practices

How to monitor an Oracle database from a Ubuntu 16.04 ServiceNav Box?

How to Configure SNMP on Novell SuSE Linux Enterprise Server (SLES) 11

ServiceNav - ServiceNow Integration Overview

ServiceNav integration presentation - Artis.net

How to use our NetworkAnalysis-NetFlow service model

NetFlow: Prerequisites and configuration

Using generic PowerShell - GLOBAL-PS-Values models

Dataviz - Widget Library

Dataviz - Creating and configuring a dashboard

Replacing a Ubuntu 12.04 ServiceNav Box with a Ubuntu 4.0 ServiceNav Box 16.04

3 - Supervise Azure metrics via APIs

Configuring Veeam job supervision

How to use our NetworkAnalysis-sFlow service model

1 - Configuring the box to receive traps

2 - Create a Trap definition file

1 - Prerequisites Azure and Office 365 plugins

Dataviz - Delay the display of dashboards

Exchange 2013: good supervision practices

VMware Virtualization: Monitoring Best Practices

NetFlow, Device Configuration

Office365-Generic : supervise your Office 365 subscription via APIs

Dataviz - Share a Dashboard by URL (Dashlink)

Configurer WinRM pour interroger un équipement windows

Monitoring your network - Good practices

Ensure and maintain the availability of its ServiceNav Box fleet

Ensuring the PRA of a ServiceNav Box

Integrate a Datametrie (IP-Label) scenario into ServiceNav

Dataviz - Filter Favorites list

GLPI - Configuring ticketing integration

Top Lists

2 - How to supervise an Azure environment

Amazon Web Service Monitoring

AWS fees required for supervision

Monitor your budget Amazon Web Service

Configuring a ServiceNav Box to use an authenticated mail server

Using the Global-Plugin-Execution service model

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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