Using the mobile application, you can access details of a user service monitored by Service Nav and view essential information.
Accessing the User Service Page
There are several ways to access the User Service page :
- Via a user services search
- Via the dashboard if the user service is non-OK
- Via the Company screen and the "User services" menu
Elements of the User Service Page
In the upper part, you find :
- The name, type (logo) and parent company
- The number of dependencies in the most critical status and suffixed with a "+" if other lower error statuses exist
- The duration of the last change of status (here 2 weeks)
The lower part displays the dependent objects that make up the user service with the following information for each one:
- The name and the dependent company
- Status (coloured bar)
- The type of dependency by logo (User service, host, service)
- The type of relationship (degrading in orange and blocking in red)
- The status or number of dependencies in the color circle and the duration.
