Documentation

Mobile Application: User Services Page

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Using the mobile application, you can access details of a user service monitored by Service Nav and view essential information.

Accessing the User Service Page

There are several ways to access the User Service page :

  • Via a user services search
  • Via the dashboard if the user service is non-OK
  • Via the Company screen and the "User services" menu

Elements of the User Service Page

User service record
User service record

In the upper part, you find :

- The name, type (logo) and parent company

- The number of dependencies in the most critical status and suffixed with a "+" if other lower error statuses exist

- The duration of the last change of status (here 2 weeks)

 

The lower part displays the dependent objects that make up the user service with the following information for each one:

- The name and the dependent company

- Status (coloured bar)

- The type of dependency by logo (User service, host, service)

- The type of relationship (degrading in orange and blocking in red)

- The status or number of dependencies in the color circle and the duration.

 

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