Documentation

How do I search in the mobile application?

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Need some help?

The search facility works with the following items:

  • Company
  • Monitored host
  • User Services
  • My Actions
  • Contacts
  • Around me

To search for an item, press the magnifying glass icon :

research

Then select the item type you are looking for.

research choice

Search for a company

Type at least 3 characters of the name of one of the companies available in ServiceNav or the CRM :

Company search

You can also search by location or postal code :

city search    research ste cp

Click on a company to access complete information.

Tip: quickly find the companies you know by city and maximise appointments each time you travel!

Search for a host

Type at least 3 characters of the name of a monitored host:

equipment research

Tip: You can also list all the hosts in a company by searching for its name :
equipment research

Host categroy is represented by its icon. The company is written in light grey; in our example it is "RPC - Extranet".

Search for a user service

Type at least 3 characters of the name of a user service or company:


user service search

Search for an action

You can search for a task based on its ID, its company or its location :
inter-num search    social intervention research    research intervention city

Search for a contact

Type at least 3 characters of the a contact, a company, its postcode or even a city :

search contact name     contact search by company    search contact city

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