Importing a ServiceNav Box into Microsoft Azure

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Context: use this procedure to deploy a monitoring appliance for Microsoft Azure, and integrate it into an Azure subnet.

VM recovery on our site (contact support to get credentials)

In the VSM-VSB folder take the image :

  • if your platform is in version < 4.0
  • if your platform is in version >=4.0

Deploy the image in Azure

Login to the AZURE portal and follow steps 1 to 3

1) Since storage account

Select an account then Navigate in the menu Blob Service / Containerwhich will be the storage location for the VHD.

Download the file to the Container (Blob)

click on Upload or Upload

and select the VHD file.

2) Creation of the image

  • Go to the images menu and click on the button Add

Click on Create.

3) Creating the VM from the image

Click on Virtual Machine and then on the + add

Select the previously created image.

bulb iconAttention, in the "Instance details > Size" section, make sure to select a non-modular size, such as Dv4 or Dsv4 Series. Credit VMs such as the scalable B-Series can have high CPU load issues.

The password to be given for the created user is useless, it will then have to be changed.

Disk Options


The public IP address is created and associated with the VM automatically.


Check the default choices below :


Don't change anything.


Don't change anything.

Validate the last step after verification, then click on Create.

Finalize the configuration of the created VM

TCP port opening

To be done only if the virtual machine is used to collect data from ServiceNav agents. See with Coservit support for more details.

On the supervision box, launch the installation script without changing the IP address. Start at the token step of the procedures below.

Once a VM has been put under supervision, if it does not ping/timeout snmp, check that the Box and the VM are on the same group/address resource, in the global view.

Perform a virtual network peering if the VNs are different.

Commissioning of a ServiceNav Box

Follow the procedure below from section 2:

License mode:

SaaS mode:

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