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Integrate a Datametrie (IP-Label) scenario into ServiceNav

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Available since version 4.2 of ServiceNav, the IP-Label_DataMetrie_Transaction service template is used to display status and performance information from a Datametrie (IP-Label) scenario in ServiceNav.

Service template configuration

The service template requires 4 parameters:

  • Login
  • Password
  • Datametrie Transaction ID
  • Analysis period

Login and password used to connect to the IP-Label portal and should be requested from IP-Label teams as required.

Analysis period how far back in time to look for the last scenario run. Generally corresponds to the schedule frequency of the Datametrie scenario.

Transaction ID can be found by ...

Open the Datametrie tab

Click on the name of the scenario to be tracked in ServiceNav

Take the value of the field ID_M from the URL

 

Collected data and status

  • The ServiceNav service collects the average run time of the last Datametrie scenario and reports it as a metric.
  • The ServiceNav status corresponds to the Datametrie status as follows:
Datametrie Status ServiceNav Status
GREEN OK
ORANGE Warning
RED Warning *
BLACK Critical

* from version 4.8. Critical status in earlier versions

 

Inclusion in a User Service for IT Weather

As with any ServiceNav service, it is then possible to include it in a User Service displayed in the ServiceNav IT Weather.

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