Documentation

Manually add a ServiceNav service

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1. Add a service

To add a service without using host templates you must navigate to Configurationand then Service > List .

ServiceNav-Configuration-Service-Add

Click on " + Add ": a configuration window opens.

 

Fill in the general information

ServiceNav-Configuration-Service-Add-InfoGenerale

  • Choose the service template appropriate to the check you wish to carry out
  • Enter the service name you wish to add to monitoring
  • Define its criticality within the information system
  • In Description describe the role of this service within the information system

 

Click on Availability and checks 

ServiceNav-Configuration-Service-Add-On-DispoControl1

  • Set the availability rate desired (based on a time slot)
  • Choose the time slot for the availability period on which the availability rate will be calculated.
  • Choose the time slot for the check period during which monitoring using this service will take place. Attention: it must be identical to or cover the entire time slot defined for the calculation of the availability rate.
  • Enter the information necessary for successful monitoring to occur. (In this example: Warning Threshold, Critical Threshold, Port)
  • Set the interval of time between two checks (expressed in minutes), or use the default values

Click on Relations 

ServiceNav-Configuration-Service-Add-Relations

  • Select the host(s) on which you wish to deploy this service. This allows for more efficient deployment.
  • Click Apply, once the choice of the hosts(s) has been made.

NB : Do not forget to push the configuration to update the ServiceNav Box.

 

 

 

 

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