Manually add a ServiceNav service

On the page

Need some help?

1. Add a service

To add a service without using host templates you must navigate to Configurationand then Service > List .


Click on " + Add ": a configuration window opens.


Fill in the general information


  • Choose the service template appropriate to the check you wish to carry out
  • Enter the service name you wish to add to monitoring
  • Define its criticality within the information system
  • In Description describe the role of this service within the information system


Click on Availability and checks 


  • Set the availability rate desired (based on a time slot)
  • Choose the time slot for the availability period on which the availability rate will be calculated.
  • Choose the time slot for the check period during which monitoring using this service will take place. Attention: it must be identical to or cover the entire time slot defined for the calculation of the availability rate.
  • Enter the information necessary for successful monitoring to occur. (In this example: Warning Threshold, Critical Threshold, Port)
  • Set the interval of time between two checks (expressed in minutes), or use the default values

Click on Relations 


  • Select the host(s) on which you wish to deploy this service. This allows for more efficient deployment.
  • Click Apply, once the choice of the hosts(s) has been made.

NB : Do not forget to push the configuration to update the ServiceNav Box.





This may also be of interest to you

Mass import and update

Create companies and sites

ServiceNav Configuration Time range

Setting up a time slot


Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.


While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.