Introduction
How to use the set-point URLs.
Pre-requisites
Have instructions on a web platform.
Locker
The deposit URLs can be applied to equipment and unit services. They are defined in the "Configuration" section.
The purpose of these URLs is to point to documentation in web format, indicating the treatment to be followed in case of error for the element in question.
Configuration: add a setpoint
To configure the setpoint URLs, go to the menu level :
"Configuration" > "Equipment" or "Services" > "List".
You can then add the URLs one by one from the detail sheet of the selected item. Ex:
You can also add the same setpoint to several items.
- Select the items :
- Choose the action: "Modify general information" :
- Enter the URL and validate :
Operation: Open a setpoint
Once the setpoints have been configured, they are accessible in two places:
- Supervision > Technical Operations > detail sheet of an element
- Email notification
***** Notification of supervision *****
Type: Problem
State: CRITICAL
Service: HTTPS access - From outside
Equipment: DNS - External
IP address: 8.8.8.8
Category: Server
Date/Time: 10-02-2015 14:50:18
Locker: http://www.domain.com
Detailed information:
HTTP CRITICAL: HTTP/1.1 503 Service Temporarily Unavailable - pattern not found - 493 bytes in 0.039 second response time
Then simply click on the link to access the instruction in a new tab.
