servicenav monitoring software documentation

Welcome to the ServiceNav documentation!

Access over 100 technical resources to help you get started with ServiceNav.

See all1 - Discover2 - Configure3 - Collecting4 - Exploiting5 - Communicate

Enable two-factor authentication (2FA)

Commissioning of a ServiceNav Box

Grafana Integration

Replace a ServiceNav Box Ubuntu 16.04 with a ServiceNav Box 4.17 Ubuntu 20.04

Ubuntu 20.04 - ServiceNav Box migration

Setting up a proxy on a ServiceNav Box

Set up notifications to Microsoft Teams

Configure Exim emailing with Microsoft Office365

Global-Api-Value & Global-Api-Status

Import and update in bulk

Configure IBM AS/400 monitoring requirements

sFlow: Prerequisites and configuration

Request assistance

Consult an equipment sheet

Supervision of ServiceNav

Ensure and maintain the availability of its ServiceNav Box fleet

Ensure the PRA of a ServiceNav Box

Integrating a Datametrie (IP-Label) scenario in ServiceNav

Dataviz - Filter list on Favorites

GLPI - Configure the ticketing integration

Top Lists

Amazon Web Service monitoring

AWS rights required for monitoring

Monitoring your Amazon Web Service budget

Configure a ServiceNav Box to use a mail server with authentication

Using the Global-Plugin-Execution service template

How to use our NetworkAnalysis-NetFlow service model

NetFlow: Prerequisites and configuration

Using PowerShell generic templates - GLOBAL-PS-Values

Dataviz - Widget Library

Dataviz - Create and configure a dashboard

Configure Veeam job monitoring

How to use our NetworkAnalysis-sFlow service model

Configure the box to receive traps

Create a Trap definition file

Azure and Office 365 plugins requirements

Dataviz - Timing the display of dashboards

Exchange 2013: best practices for monitoring

NetFlow, Device Configuration

Office365-Generic: monitor your Office 365 subscription via APIs

Dataviz - Share a Dashboard by URL (Dashlink)

Configuring WinRM to query a Windows device

Monitoring your network - Best practices

ServiceNav - EasyVista Integration Overview

Citrix 7.x Best Practices

ServiceNav - ITop Integration Overview

How do I monitor a 3PAR array?

Using the Action Tracker

Configuring a shared box

Use the generic service model GLOBAL-SNMP-OID

Creating a service template from the generic check_snmp_operation plugin

Import a ServiceNav Box into Microsoft Azure

Import a ServiceNav Box into Amazon Web Services - AWS

Nutanix: Best Practices

How to Configure SNMP on Novell SuSE Linux Enterprise Server (SLES) 11

ServiceNav - ServiceNow Integration Overview

ServiceNav Integration Overview - Artis.net

Event and notification log

Adapting models: creating a unitary service model

Setting up a MAP dashboard

Open a ticket in the ticketing system

Compatible external ticketing systems

Link a ServiceNav company to a company of an external ticketing system

How Nagios thresholds work

How to configure snmp v1 on IBM AIX

Mobile Application: Equipment Sheet

Mobile Application: Unit Service Form

Mobile Application: User Service Sheet

How to monitor a storwize array

Setting up a supervision report

Configure Notifications for Services

Define notification policy for user services

Configuring Contact Groups

Maintenance management

How to supervise a Citrix server?

How to monitor the Datacore SANsymphony-V solution?

How to search with the mobile application?

Creating Companies and Sites

Expand the disk space of a ServiceNav Box

Configuring Notifications

Configure authentication on an LDAP directory

Configuring Timeslots

Configuring Contact Notifications

Optimize multi-site and multi-client configuration: inheritance and visibility rules

Configure Notifications for Hosts

Manually add a Host in ServiceNav

Manually add a service in ServiceNav

User Service: concept, configuration and best practices

Using Tags

User Management

Use of action models

Performing Discovery

Deploying monitoring with a ServiceNav Box

Manage your operation with the dashboards

Replacement of a ServiceNav Box

Understanding Application Concepts

Configuring MS SQL Server database monitoring

Configuring monitoring accounts

How do I monitor VMware?

Configure monitoring requirements on Windows devices

Create a VMware user for monitoring

How to monitor an Oracle database?

Installing ServiceNav Agent

Configure the inventory functionality

Configuring Linux prerequisites

How to monitor an Apache server?

How to configure SNMP on AS/400 ?

How to configure the SNMP service on an alcatel switch?

Where to download the mobile application?

How to connect via the mobile application?

Use of setpoint URLs

Configure an operating dashboard

Monitor Azure metrics via APIs

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