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Dataviz - Widget Library

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The modularity of the Dataviz is based on the widget library and the strong customization capacity that it induces.

The library is enriched with each new version.

List of statutes 

Represented data

Display a Status List, configured in the Configuration > Reporting of ServiceNav.

The Status List is a historical content model of ServiceNav, used in the previous generation of dashboards (carousel).

Features

Interactions with the list

It is possible to interact with the items in the Status List:

  • Simple sorting: click on header
    • sortable columns: all except "Labels
  • Multiple sorting: click + SHIFT
  • Opening an equipment/service detail record: click on the name
  • Start an immediate check: click on the last analysis date
  • Acknowledge/create a ticket: click on a non-OK status
  • Displaying the metric/ticket/maintenance details: click on the corresponding icon
  • Show/hide columns (only the "ticket" column is hidden by default)

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Configuration 

Configuring the contents of the Status List

The configuration of the filters and the information displayed in the Status List is done directly from the Configuration > Reporting of ServiceNav, by creating/modifying a dashboard using the "Status List" template.

Configuration specific to the "Widget" display

Filtering

Company filter field

It is possible to filter on the current company or the daughter companies ()

Selecting the Status List

The list shows the List of statutes available on the filter company/ies.

It is possible to search the list.

If the current dashboard is "public", this list displays only the List of statutes defined in "public" visibility level.

If the dashboard is "private", the List of statutes private are also offered.

It is possible to enter the editing mode of the List of statutesby clicking on the icon  at the end of the line.

The window displayed is the same as the one in the Configuration > Reporting

Added value / Use cases

Display several lists on the same dashboard, in order to identify alerts on a perimeter of customers or critical equipment on the one hand, and those related to the internal infrastructure on the other.

Detailed multi-site monitoring, unified on a single screen.


MAP

It is recommended to use MAPs with Chrome, Firefox or Edge (Chromium base) browsers, as limitations related to Internet Explorer / Edge Legacy have been observed when adding several MAPs on a Dashboard.

Represented data

Display of a MAP, configured in the Configuration > Reporting of ServiceNav.

MAP is a historical content model of ServiceNav, used in the previous generation of dashboards (carousel).

Features

Interactions in MAP

It is possible to interact with the elements of the MAP, see documentation of the history feature: https://coservit.com/servicenav/fr/documentation/configurer-un-tableau-de-bord-de-type-map/

Synthesis Mode ( / )

This display mode reduces the size of the widget to show only statuses by category:

  • Equipment
  • Unitary services
  • User services

A click on one of the lines exits the overview mode.

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Configuration 

Configuration of the MAP content

The configuration of filters and information displayed in the MAP is done directly from the Configuration > Reporting of ServiceNav, by creating/modifying a dashboard using the "MAP" model.

Related documentation : https://coservit.com/servicenav/fr/documentation/configurer-un-tableau-de-bord-de-type-map/

Configuration specific to the "Widget" display

Filtering

Company filter field

It is possible to filter on the current company or the daughter companies ()

MAP selection

The list shows the MAPs available on the company/ies of the filter.

It is possible to search the list.

If the current dashboard is "public", this list displays only the MAP defined in "public" visibility level.

If the dashboard is "private", the MAP private are also offered.

It is possible to enter the editing mode of the MAP, by clicking on the icon at the end of the line.

The window displayed is the same as the one in the Configuration > Reporting

Added value / Use cases

Display on the same dashboard an infrastructure diagram and an application MAP, in order to monitor two aspects of the IS.

Detailed multi-site monitoring, unified on a single screen.


Card 

Represented data

Display of a Geographic Map, configured in the Configuration > Reporting of ServiceNav.

The Geographic Map combines the "Facilities (Map)" and "Service Weather (Map)" content models used in the previous generation of dashboards (carousel).

Features

Interactions with the Card

It is possible to interact with the elements of the Map:

  • Zoom/Dezoom 
  • Refocus 
  • Click on a pin: displays the list of user equipment/services and allows the following actions
    • Opening the equipment detail record
    • Immediate control
    • Create a ticket/acquire
  • Enable/disable sound notifications (in RUN mode) 

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Configuration 

Configuration of the card content

The configuration of the filters and the information displayed in the Map is done directly from the tab Configuration > Reporting of ServiceNav, by creating/modifying a dashboard using the "Equipment (Map)" or "Service Weather (Map)" template.

Configuration specific to the "Widget" display

Filtering

Company filter field

It is possible to filter on the current company or the daughter companies ()

Card selection

The list shows the Cards available on the filter company/ies.

It is possible to search the list.

If the current dashboard is "public", this list displays only the Cards defined in "public" visibility level.

If the dashboard is "private", the Cards  private are also offered.

It is possible to enter the editing mode of the Cardby clicking on the icon  at the end of the line.

The window displayed is the same as the one in the Configuration > Reporting

Added value / Use cases

Display on the same dashboard of several maps, within the framework of a multi-site supervision low (equipment) and high (service weather) level.


Follow-up park (category)

Represented data

Display of a crosstabulation table, representing the equipment (in line) and their services grouped by category (in column)

This widget corresponds to the "Fleet tracking by service category" content model used in the previous generation of dashboards (carousel).

Features

Interactions with the table

It is possible to interact with the elements of the table:

  • Click on company
  • Click on equipment: several actions are possible:

  • Clicking on a dot (header or on a line): displays the list of equipment/services concerned and allows the following actions
    • Opening the equipment/service detail record
    • Immediate control
    • Create a ticket/acquire

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Configuration 

Content configuration

The configuration of the filters and the information displayed in the table is done directly from the tab Configuration > Reporting of ServiceNav, by creating/modifying a dashboard using the "Fleet Tracking by Service Category" template.

Configuration specific to the "Widget" display

Filtering

Company filter field

It is possible to filter on the current company or the daughter companies ()

Table selection

The list shows the Fleet tracking by service category available on the filter company/ies.

It is possible to search the list.

If the current Dataviz dashboard is "public", this list displays only the "public" dashboards. Fleet tracking by service category". defined in "public" visibility level.

If the Dataviz dashboard is "private", the " Fleet tracking by service category". private are also offered.

It is possible to enter the editing mode of the " Fleet tracking by service category".by clicking on the icon  at the end of the line.

The window displayed is the same as the one in the Configuration > Reporting

Added value / Use cases

Synthetic view of the state of an internal or client perimeter, allowing to focus actions on a theme (database, disk, ...) or a perimeter of competences (application/system/infra).


Park follow-up (family)

Represented data

Display of a crosstabulation table, representing the companies/sites (in line) and the status of their elements, grouped by family (in column): user services / equipment / unit services.

This widget corresponds to the "Fleet tracking by family" content model used in the previous generation of dashboards (carousel).

The data displayed is the entire perimeter visible to the logged-in user, regardless of the company to which the dashboard is attached.

Features

Interactions with the table

It is possible to interact with the elements of the table:

  • Click on company
  • Click on the equipment/unit service label: Open the technical evaluation for the parent company
  • Click on the user service icon: opening of the service weather forecast

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Configuration 

Content configuration

The configuration of the filters and the information displayed in the table is done directly from the tab Configuration > Reporting of ServiceNav, by creating/modifying a dashboard using the "Fleet tracking by family" template.

Configuration specific to the "Widget" display

Filtering

Company filter field

It is possible to filter on the current company or the daughter companies ()

Table selection

The list shows the Tracking of the park by family available on the filter company/ies.

It is possible to search the list.

If the current Dataviz dashboard is "public", this list displays only the "public" dashboards. Tracking the fleet by family " defined in "public" visibility level.

If the Dataviz dashboard is "private", the " Tracking the fleet by family " private are also offered.

It is possible to enter the editing mode of the " Tracking the fleet by family "by clicking on the icon at the end of the line.

The window displayed is the same as the one in the Configuration > Reporting

Added value / Use cases

Synthetic view of the status of a multi-site/multi-client perimeter, allowing high-level monitoring of the park and user services.


User services

Represented data

Display a table, representing user departments belonging to the current company or one of its sites.

This widget presents information similar to that found in the Supevision > Weather services menu.

The data displayed is limited to the user's home site, accounts and subordinates.

Features

Interactions with the table

It is possible to interact with the elements of the table:

  • Click on the name of the user service: opening of the user service details sheet
  • Click on the icon representing the status: opening the dependency tree
  • Mouse over the comment icon: display the comment
  • Change pagination
  • Change the period for calculating the availability rate (default: the current month)
  • Display additional columns: Company, Tag, Business Unit

Full screen mode

In RUN mode, the widget can be set to full screen, for example for TV display.

The ESCAPE key or the allow to get out of this mode.

Synthesis Mode ()

Overview mode limits the display to the following information: Status / Name / Comment

Configuration 

Content configuration

Filtering by company

It is possible to filter on the current company code or the account and subordinate company codes ()

Selection of one or more User Services

The list shows the User services available on the filter company/ies.

It is possible to search the list.

Multi-selection is allowed.

Subscriptions to Cloud User Services defined at a higher level appear.

The box Enable view scopeThe checkbox, checked by default, can be unchecked in order to limit the widget display to its Summary view, in RUN mode.

Added value / Use cases

Integrating the User Services widget into your Dataviz dashboard allows you to keep an eye on key metrics, even in application and service-rich environments.

In summary mode and shared via a Dashlink, it allows you to communicate to your key users and customers the status of key services.


Graph 

Represented data

Raw data from the metrics of one or more controls (equipment or service), in the form of a time/value graph, just like the Detail > Equipment/Service Metrics form.

Within the same dashboard, the "mono-metric" graph widgets are synchronized, so that you can easily compare the values displayed at a given time.

Features

Filtering the analysis range

Mono-metric configuration: the "last 3 days" range is proposed

Multi-metric configuration: the "last 3 days" range is not proposed

Open the equipment/service detail sheet, on the "Metrics" tab 

Available in "single-meter" configuration

Contextual menu

Show/Hide Captions

The legends allow you to compare the values displayed. They are present by default.

Mono-metric configuration: the thresholds are represented

Multi-metric configuration: thresholds are not represented

multimeters legend

It is possible to hide this area, in order to maximize the space occupied by the graphic.

It is also possible to deactivate one or more objects in the legend by clicking on them.

multimeters legend 2

Multi-metric configuration: a click on the name of a metric opens the associated detail sheet

Configuration 

Filtering

Filter area can be reduced () :

It is possible to filter on the current company or the daughter companies ()

Selecting the element

Click onmulti-metric conf 0

Enter the first few characters of the equipment or service name to select it

Selection of the metric

Select the metric(s) to be displayed and validate the line

metric1

Add metrics from other equipment/services if necessarymetrics2

Validate the line, then the configuration window.

Management rules

The data displayed is the raw data, over the selected filter period.

It is not possible to display more than 10 metrics on a single graph.

Added value / Use cases

This widget allows you to visualize the evolution over time of the value of a critical metric, such as the network consumption of an application (using Netflow), a simple ping, or the access time to an application web site.

In multi-metric mode, it makes it easier to correlate different events, identify the root cause, and significantly reduce the resolution time. This approach is also appropriate for monitoring cluster infrastructures, where the simultaneous variation of the same metric on several load-balancing devices is an indicator to be monitored.


Gauge 

Represented data

Raw data from a control (equipment or service), in the form of a gauge (or a value in overview mode), with a minimum and maximum value and thresholds.

Features

Open the equipment/service detail sheet, on the "Metrics" tab

Synthesis Mode ()

This display mode reduces the size of the widget to show only its value. This can be useful when the gauge view is not desired, and you just want to monitor a metric at the moment. The color of the value changes depending on the status.

Configuration 

Filtering

Filter area can be reduced () :

It is possible to filter on the current company or the daughter companies ( )

Selecting the element

Selection of the metric

This widget retrieves the alert/criticism thresholds if they are defined in the control associated with the metric.

In this case, these values cannot be modified at the widget level and will be grayed out.

If they are empty in the service/equipment configuration, thresholds can be freely specified.

The minimum and maximum value of the gauge can always be changed.

Only raw data is available in this widget, at this time.

Management rules

The data displayed are the raw data, represented according to the thresholds (orange and red bars on the gauge), on a gauge limited by minimum and maximum values.

The gauge and its value change color when the threshold is exceeded.

Added value / Use cases

This widget allows to visualize the current state of a critical metric value, and to quickly detect a change in status.

This can be relevant for monitoring disk space, detecting abnormal network consumption of an application (using Netflow), or the access time to an application website.


Text 

Represented data

Free text entered by the user when creating or modifying the widget

Features

Displaying the entered text

Configuration 

Entering/editing text

Added value / Use cases

This simple widget can be used to add a comment or organize a complex dashboard, by category for example.


Image 

Represented data

External image URL, entered by the user when creating or modifying the widget

Features

Image display

Configuration 

Entering/editing the URL

Added value / Use cases

Display of an application or client logo, to improve the clarity of a dashboard, or to highlight an advanced application supervision.


Network analysis 

Represented data

List of elements (talkers/protocols/connections) from the service models NetworkAnalysis-NetFlow-TOPList and NetworkAnalysis-sFlow-TOPList.

> Service Template Configuration <<

Features

Open the equipment/service detail sheet, on the "General" tab

Synthesis Mode ()

This display mode switches the chart to List mode, for a more compact view of the items shown.

Configuration 

Filtering

It is possible to filter on the current company or the daughter companies ( )

Selecting the element

Use cases

Detect bottlenecks on your network, and thus maximize the quality of service and associated SLAs.

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