Documentation

How to connect via the mobile application?

On the page

Do you need help?

SaaS user

If you are a SaaS user, launch the mobile application and enter your ServiceNav account (email + password) in the login screen.

ServiceNav - Mobile application connection

 

User in license mode

If you host your own monitoring platform, launch the mobile application and click on the link at the bottom: "Connection settings". A new field appears with the URL of the platform on which it connects by default: https://servicenav.io/api/mobility

ServiceNav - Advanced mobile application connection

Change the URL of the login platform to your "Custom URL + /api/mobility" and enter your ServiceNav account (email + password or LDAP account) in the login screen.

Example: " https://servicenav.io " + " /api/mobility " = " https://servicenav.io/api/mobility "

Warning: your SSL certificate must be signed by a certificate authority.

 

If you have forgotten your password, you can reset it on the login page of the web application.

You may also be interested in

c 96718e3be7027cc4d1f5a405517f0d7d 1

ServiceNav Integration Overview - Artis.net

c 96718e3be7027cc4d1f5a405517f0d7d 1

ServiceNav - ServiceNow Integration Overview

en_GB

Our next events

Our upcoming webinars

Our Previous Webinars

Welcome to ServiceNav!

Do you need some help? More information about our products? Write to us!
We will never sell or share your personal data with third parties. You have taken note of our privacy policy.
We use cookies to ensure the best experience on our site. If you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

We will never sell or share your personal data with third parties. You have taken note of our privacy policy.