Objectives of the integration
- Creation and synchronization of tickets from the supervision
- GLPI version 9.1
- GLPI version 9.1.1
- GLPI version 9.1.2
- GLPI version 9.1.6
Operation - mapping
The first column of the table defines the field of the material in the Coservit inventory
The second column of the table defines the material field in GLPI
|ServiceNav - Inventory||GLPI|
|Title||Computer > Name
Contract > Name (1)
|Hardware > Type||Computer > Type|
|Equipment > Manufacturer||Computer > Manufacturer|
|Hardware > Serial number||Computer > Serial Number|
|Software > Operating System||Operating System > Name|
|Software > License||Operating System > Product ID|
|Import date||Contract > Start date (1)|
|Fleet > Service Contract > Service End Date||Contract > Initial Contract Period (Calculation) (1)|
(1) If the contract is created at the synchro. I.e. if a contract is not selected.
In the menu GLPI, Configuration > general > API It is necessary to generate an API and a token it is necessary to activate the option " Activate the connection with the identifiers ".
It is also necessary to have a login and a password GLPI of a user of profile super-admin.
Allow access from the ServiceNav Platform (SNP) server IP address.
Create a sub-entity under Root Entity