Documentations

Mobile Application: User Service Sheet

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With the mobile application, it is possible to access the file of a user service supervised by Service Nav and to find the essential information.

Accessing the User Service Master Record

There are several ways to access the User Service record:

  • Via the search for user services
  • Via the dashboard if the user service is in alert
  • Via the Company file and the "User Services" menu

Elements of the User Service Master Record

User Service Master Record
User Service Master Record

On the upper part, it is possible to find :

- Name, type (logo) and company name

- The number of dependencies in the most critical status and suffixed with a "+" if other lower error statuses exist

- The duration of the last state change (here 2 weeks)

 

The bottom part displays the dependencies that make up the user service with the following information for each one:

- The name and the dependency company

- The status (color bar)

- The type of dependency by the logo (User service, equipment, unit service)

- Type of relationship (Degrading in orange and blocking in red)

- The status or number of dependencies in the colored circle and the duration.

 

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