Our Blog

Looking to learn about all things ITSM, ESM, Self-Service, Knowledge Management, AI, and more? We've got you covered.

Resource Center

We’re committed to providing resources that help you address all of your ITSM software needs.

Webinars & Events

Stay up to date on our latest ITSM, ITOM or ESM webinars and events now

Franprix

Supervision for retail.

The context

Excerpt from our July 22, 2021 conference dedicated to the luxury and retail sectors.

Alexandre Wizenberg, production and supervision manager at Franprix Leader Price, talks about the challenges of supervision in retail. On the program: supervision of business applications (ex HFM, Cognos, Talencia...), cash floats, all stores, e-commerce...

Monitoring through EV Observe allows us to measure the performance of our infrastructures & applications and to optimize the service to our customers. It is an efficient and easy to deploy tool.