ServiceNav offers several solutions to allow you to create your own service model in Powershell: GLOBAL-PS-STATUT and GLOBAL-PS-Values.
We will focus here on the GLOBAL-PS-STATUT model.
Using the GLOBAL-PS-STATUT model
This template allows the launch of a Powershell command returning one or more objects.
For each of the returned objects, it checks the value of a property (specified in parameter) and changes state according to this value.
The mapping between the value and the state of the control is configurable. It is possible to restrict the objects to be controlled via a whitelist/blacklist applying to a second property which is also configurable.
Configuration requirements :
Windows supervisor account with the right to run the command.
Model parameter :
- The PowerShell command,
- A property corresponding to the name of the object,
- A property corresponding to the checked value,
- A property on which the filters, whitelist, blacklist are applied,
- The value/status mapping,
- The text to be displayed when all objects are OK,
- The type of remote connection to use (winrm or RPC).
Use Case - Check if an Exchange database is mounted
From your Exchange server
In your Exchange console, check your order.
The result is this.
Now we just need to implement it in a ServiceNav service model.
Create a new template MS-Exchange-Mounted-Database-Status.
In the configuration module / Services menu / Models
Click on add
Remark: It is best to create your new template at the highest level of the tree to allow inheritance across all your clients or sites.
1) Complete the general information
2) Add availability information
3) In the "Analysis properties" section, select the verification command check_ps_status
Then fill in the fields to create your own service template
Note Some PowerShell scripts need a console to run. In our case of use, we have to fill in the PS Console field with the Exchange console
Note Do not put " ; "at the end of the Powershell command
Once the fields are filled in, click on the button Validate.
Implementation of this new model in supervision
Now that the template is created, it can be used in your ServiceNav monitoring tool.
Configuration module / Services menu / Lists
Click on the button Add
Choose the Service Model
Instantiate the fields if necessary
Add this service on your Exchange server in the relationship tab
Click on Vhelp and reload your configuration.
Verification of this new model in supervision
Supervision / Technical Operation Module
Find your control point and check its operation.