Thanks to the native ITSM-ticketing integration, create tickets from the ServiceNav console, and view the ticket history for any monitored object, from ServiceNav or from a third party tool. You are thus able to manage all the teams in charge of the various IT components, prioritize their actions and track interventions more easily to control and optimize your service level agreements.
With more than 10 compatible software programs, you can set up an efficient, automated solution for operating your interventions to gain speed and agility in your interventions.