A single monitoring model for complex structures integrating several environments to be supervised, thanks to hypervision .
In a monitoring environment consisting of multiple supervision tools, hypervision brings multiple benefits integration with other systems (CMDB, ITSM), centralization of alerts and maintenance, summary of the status of the information system, etc.
Collecting statutes and performance data from third party tools within a hypervisor tool, this is what ServiceNav offers.
Your data comes from different sources but is analyzed, processed and displayed in the same way thanks to our hypervision tool. This gives you a global view, even for a complex and heterogeneous infrastructure, in the context of remote sites or subsidiaries operating with different monitoring tools.
Nagios, PRTG, IP-label, our catalogue of more than 1500 service models allows the integration of the most common monitoring tools.
Document and organize alert processing, with integration with the main ITSM software on the market
Thanks to the native ITSM-ticketing integration, create tickets from the ServiceNav console, and view the ticket history for any monitored object, from ServiceNav or from a third party tool. You are thus able to manage all the teams in charge of the various IT components, prioritize their actions and track interventions more easily to control and optimize your service level agreements.
With more than 10 compatible software programs, you can set up an efficient, automated solution for operating your interventions to gain speed and agility in your interventions.
With the DataViz moduleYou represent the information as you see fit, whether it comes from ServiceNav or from a dedicated supervisor.
A scalable solution on a large scale at any time, thanks to its adapted technological environment (multi-tenant, SAAS).
ServiceNav is built on a robust architecture, proven for more than 10 years, on a model completely dedicated to the scalability of the application.
2 assets that make ServiceNav a long-lasting and durable product:
- a multi-tenant application, which allows you to create several "client" solutions within the same application with the possibility to hypervisor all the instances.
- a SAAS application, evolving to support you on all levels: collection, restitution, analysis.
