A single monitoring model for complex structures integrating several environments to be supervised, thanks to the hypervision.
In a monitoring environment made up of multiple monitoring tools, hypervision delivers multiple benefits : integration with other systems (CMDB, ITSM), centralization of alerts and maintenance, overview of the status of IT estate, etc.
Collect status and performance data from third party tools, using ServiceNav as your hypervision tool.
Your data comes from different sources but is processed, analysed and displayed in the same way using our hypervision tool. You benefit from a single view, even for a complex and heterogeneous infrastructure, in the context of remote sites or subsidiaries using different monitoring tools.
Nagios, PRTG, IP-label, our catalog of over 1500 service templates supports integration of most common monitoring tools.
Document and organize alert handling, through integration with the main ITSM softwares on the market
With native ITSM-ticketing integration, create tickets from the ServiceNav console, and view ticket history for any monitored object, from within ServiceNav or a third party tool. You can manage all teams responsible for various IT components, prioritise their actions and more easily track interventions to control and optimise your service level commitments.
With over 10 supported software integrations, you have an efficient, automated solution to ensure your interventions are agile and rapid.
With the DataViz moduleyou present the information how you want, be it from ServiceNav or an external monitoring product.
A rapidly scalable solution thanks to its technologically agile technological architecture (multi-tenant, SaaS).
ServiceNav is built on a robust architecture, proven for more than 10 years, to be perfectly suited to application scalability.
2 attributes that make ServiceNav a perennial and durable product:
- a multi-tenant application, which allows you to create several "client" solutions within the same application with the possibility of hypervising all instances.
- a SaaS application, that grows with you at all levels: collection, reporting, analysis.