A single monitoring model for complex structures integrating several environments to be supervised, thanks to the hypervision.
In a monitoring environment made up of multiple supervision tools, hypervision brings multiple benefits integration with other systems (CMDB, ITSM), centralization of alerts and maintenance, synthesis of the state of the information system, etc.
Collect status and performance data from third party tools, within a hypervision tool, is what ServiceNav offers.
Your data come from different sources but are analysed, processed and displayed in the same way thanks to our hypervision tool. You thus benefit from a global view, even for a complex and heterogeneous infrastructure, in the context of remote sites or subsidiaries operating with different supervision tools.
Nagios, PRTG, IP-label, our catalog of more than 1500 service models allows the integration of the most common supervision tools.
Document and organize alert processing, with integration with the main ITSM software on the market
With native ITSM-ticketing integration, create tickets from the ServiceNav console, and view ticket history for any supervised object, from within ServiceNav or from a third party tool. You are thus able to manage all the teams in charge of the various IT components, prioritize their actions and more easily track interventions to control and optimize your service level commitments.
With more than 10 compatible softwares, you set up an efficient, automated solution to gain speed and agility in your interventions.
With the DataViz moduleYou represent the information as you see fit, whether it comes from ServiceNav or a dedicated supervisor.
A rapidly scalable solution on a large scale at any time, thanks to its adapted technological environment (multi-tenant, SAAS).
ServiceNav is built on a robust architecture, proven for more than 10 years, on a model completely dedicated to the scalability of the application.
2 assets that make ServiceNav a perennial and durable product:
- a multi-tenant application, which allows you to create several "client" solutions within the same application with the possibility of hypervising all instances.
- a SAAS application, evolving to accompany you, on all levels: collection, restitution, analytical.