Accelerate the processing of alerts to ensure appropriate tracking
Create a trouble ticket in your ITSM software from any dashboard, map or alert displayed in technical operations. Multiple software solutions are supported such as EasyVista Service Manager, ServiceNow, PYTHEAS, ISILOG, iTop, GLPI and new integrations are added on a regular basis. Access the ticket history associated with alerts and enhance your team’s knowledge level by leveraging your ITSM software.