Service Weather: Blocking or Degrading

meteo nutanix 370x250 1
bX6tIM39 400x400
Team Leader

Need some help?

We have seen on this blog in many articles, the weather services is a simple way to communicate to managers, users, support, customers, ...

Both simple to understand (sun, cloud or rain) and accurate with an availability rate, the service weather provides for each user service, each "business application", a real-time view of the health of the application at time T and over time.

This communication allows a real discharge of the support staff on a daily basis and in particular during incidents.

At the heart of communication and financial issues through SLAs, each user service must be built with accuracy and precision to deliver the right information at the right time.

The bricks of a user service and the links

A user service is a functional, business-oriented representation of a set of technical control points linked together to give them meaning.

In ServiceNav, the construction of a user service is based on 3 types of bricks :

  • equipment (is my server properly turned on?)
  • unit services (is my database accessible?)
  • and finally other user services (Is My AD available?).

These bricks must then be connected to give meaning to each control point, each piece of equipment, each user service. For this, there are two types of links: blocking or degrading. We must ask ourselves the question of the impact of a piece of equipment, a unitary service, a user service on the user service that we are building.

If I build the user service of my payroll application: Would the fact that my database is not accessible have the same impact as a full 85 % hard drive? Would the fact that there are too many users connected to the application at the same time have the same impact as a Windows service (IIS for example) that is turned off?

It is in this context that the strength of user services lies!

With degrading or blocking links, the construction of intermediate user services and complementary management rules to manage clusters, it is then possible to represent almost any application from a business point of view based on technical checkpoints.

Want to know more?

Our documentation is available here

Our video webinar here 

And our team is at your disposal: contact us for a demo.

This may also be of interest to you

SN logo

Happy Holidays

The end of the year is often synonymous with a balance sheet. For this last day of the year, the ServiceNav team is pleased to share with you

Read more "

Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.


While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.