IT Weather Services

Measure
Measure
IT availability

Get a single view of the health of IT services or business applications using a familiar weather forecast analogy.

Service Weather, Service Weather
Service Weather, Service Weather

Deliver your
IT promise

The CIO role is constantly evolving in line with new technologies and the needs of ultra-connected and ultra-demanding clients in respect of the quality of services provided to them. Their primary mission today is the constant optimisation of applications in order to improve the user experience. Maintenance downtime must be minimised to allow CIOs to focus on this.

Service Weather, Service Weather

Measure
application performance and availability

Where traditional monitoring software simply delivers device status, application performance or resource usage, ServiceNav delivers context-sensitive information and prioritises impact.

IT Weather offers a logical mapping of the services and hardware components that may be the source of identified problems:

  • Operating services, 
  • Degraded services,
  • Unavailable services. 

By focusing on degraded or unavailable services, you can determine precisely where to concentrate resources to optimise the availability and performance of your IT systems.

Identify
the elements responsible for failures or performance degradation

This feature combines metrics with graphical modelling of an environment to identify the root causes of problems.

It highlights dependencies, establishes hierarchies, and generates reports highlighting any deterioration, loss or unavailability of services.

The IT technician is notified in real time and can intervene before a situation becomes critical. He can act proactively and thus concentrate on service improvements.

Service Weather, Service Weather

Measuring is control

More than ever, the complexity of today's infrastructures demands an efficient work methodology to optimise the availability and performance of IT services.

Service Weather, Service Weather

The ServiceNav monitoring platform, a valuable ally in the rationalisation and evaluation of a continuous improvement plan for your IT systems.

PLAN
Optimization identification capacity, availability, performance
Definition of strategic priorities

DO
Continuous monitoringvalidate the changes
Full tracking of operational actions

CHECK
Real time visibility of systems following intervention
Monitoring progress availability and performance

ACT
Validation of positive impact of the transactions carried out
Definition of subsequent priorities

Documentation

Define notification policy for user services

User service: concept, configuration and best practices

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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