IT Services Weather

Measure
the availability of the IS

Gain a unique view of the health of IT services or business applications with a familiar analogy to the weather forecast.

deliver
deliver

Deliver on
your IT promise

The CIO's job is constantly evolving with new technologies and the needs of ultra-connected and ultra-demanding customers in terms of the quality of the services they receive. Their primary mission today is the constant optimization of applications to improve the user experience. Maintenance must be kept to a minimum to allow IT departments to focus on this.

meteo services

Measure
performance and availability of applications

Where traditional monitoring software simply delivers device status, application performance or resource usage, ServiceNav delivers context-sensitive information and prioritizes impact.

Service Weather provides a true mapping of the services and hardware components that cause the identified problems:

  • Functional services, 
  • Degraded service,
  • Services unavailable. 

By focusing on degraded or unavailable services, you can determine exactly where to concentrate resources to optimize the availability and performance of your information system.

Identification
the components that cause failures or decreases in performance

The use of this feature provides graphical modeling of an environment, and from the metrics, the identification of root causes in case of problem.

It distinguishes dependencies, establishes hierarchies, and generates reports highlighting possible degradations, losses or unavailability of services.

The information system operator is informed in real time and can intervene before the situation becomes critical. He is able to act proactively and thus focus on improving services.

graph dependencies

Measuring is drive

The complexity of today's infrastructures requires more than ever an efficient working methodology to optimize the availability and performance of IT services.

plan do check act

The ServiceNav monitoring platform, a precious ally in the formalization and follow-up of the continuous improvement plan of your information system.

PLAN
Identification of optimizations capacity, availability, performance
Setting strategic priorities

DO
Continuous monitoringvalidating the changes
Full traceability of the operation's actions

CHECK
Real-time vision of the system after intervention
Follow-up of the evolution availability and performance

ACT
Validation of positive impact of the operations carried out
Definition of the following priorities

Documentation

Define notification policy for user services

User Service: concept, configuration and best practices

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