IT Services Weather
Measure the availability of the IS
Get a single view of the health of IT services or business applications using a familiar analogy to weather forecasts.
The CIO business is constantly evolving in line with new technologies and the needs of ultra-connected and ultra-demanding clients in terms of the quality of the services provided to them. Their primary mission today is the constant optimization of applications in order to improve the user experience. Maintenance must take a minimum amount of time to allow CIOs to focus on this.
Measure application performance and availability
Where traditional monitoring software simply delivers equipment status, application performance or resource usage, ServiceNav delivers context-sensitive information and prioritizes impact.
The service weather offers a real mapping of the services and hardware components at the origin of the identified problems:
- Operating services,
- Degraded service,
- Unavailable services.
By focusing on degraded or unavailable services, you can determine precisely where to concentrate resources to optimize the availability and performance of your information system.
Identify the components that cause failures or drops in performance
The use of this feature brings the graphical modeling of an environment, and from the metrics, the identification of root causes in case of problem.
It distinguishes dependencies, establishes hierarchies, and generates reports highlighting any deterioration, loss or unavailability of services.
The operator of the information system is informed in real time and can intervene before the situation becomes critical. He is able to act proactively and thus focus on improving services.
Measurement is control
More than ever, the complexity of today's infrastructures requires an efficient work methodology to optimize the availability and performance of IT services.
The ServiceNav monitoring platform, a valuable ally in the formalisation and monitoring of the continuous improvement plan for your information system.
Optimization identification capacity, availability, performance
Definition of strategic priorities
Continuous monitoringvalidate the changes
Full traceability the actions of the operation
Real time vision of the system after intervention
Monitoring progress availability and performance
Validation of positive impact of the transactions carried out
Definition of the following priorities