Rapid implementation thanks to thousands of service models, census - configuration by equipment model, import/export.
Monitoring your customer base with multiple restitution possibilities (geolocalised clients on a map, status list, etc.), allowing prioritisation of actions following receipt of alerts.
Analytical availability reports, de performance et de capacité, les moyens essentiels pour produire du service à forte valeur ajoutée vers vos clients.
The essential means to produce high value-added service to your customers, and to position yourself as a trusted third party on the axes of availability and performance of their information system.
At the centre of change management, responsable de la conformité de la supervision du SI, vous devenez acteur majeur de la documentation de son urbanisation.
Strength of proposal in ISD communication policy for Business Services, through the representation of the information system in free format, thanks to the Dataviz module.
You're becoming a valuable asset to ISD.The system is designed to manage the evolution of the information system, through the production of analytical reports on availability, performance and capacity, and the relevant proposals that you will not fail to add to them.