Retail
ServiceNav's unique multi-tenant, multi-site model allows you to segment your information system by geographic area or store. Each user at a particular level has a detailed view of the local information system, and a logical view of the IT services they consume on a daily basis. On the move, the user has permanent access to IT Weather for service status at their fingertips, thanks to the ServiceNav mobile app!
The network occupies a prominent place in the architecture of your information systems. With ServiceNav, monitor its availability and level of use. Use Netflow features to determine which workstations consume the most and which applications are the most demanding. With Dataviz dashboards, analyse the health and performance of your information system at a glance. With analytical reports on performance and availability, you have a ready-to-use tool to manage service contracts and identify the investments required in server, storage and network capacity.
Case Studies
Why not consider moving to business process monitoring? Business process performance data is at your fingertips, and thanks to ServiceNav's generic multi-technology database query templates, it has never been easier to produce business indicators such as sales per outlet, current job progress, stock levels, etc. With ServiceNav Advanced Notification, you are alerted to any deviations from the expected behaviour of these processes. With the DataViz module, and DashLink functionality, the production and distribution of business dashboards becomes a breeze!
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