Retail

ServiceNav's unique multi-tenant, multi-site model allows you to segment your information system by geographic area or store. Each user at the zone level has a detailed view of the local information system, and a synthetic view of the IT services they consume on a daily basis. In a mobile situation, the user has permanent access to the weather forecast of the services, at his fingertips, thanks to the ServiceNav mobile app!

The network occupies a prominent place in the architecture of your information system. With ServiceNav, monitor its availability and level of use. Use the Netflow features to determine which workstations consume the most and which applications are the most demanding. With Dataviz dashboards, analyse the health and performance of your information system at a glance. With the analytical reports on performance and availability, you have the ready-to-use tools you need to manage service contracts and identify the investments required in server, storage and network capacity.

Case Studies

Pourquoi ne pas envisager de passer à la supervision des processus métier ? Les données de performance de ces processus sont à portée de main, et grâce aux modèles génériques d’interrogation de bases de données mutli-technologies ServiceNav, il n’a jamais été aussi aisé de produire des indicateurs métier : chiffre d’affaire par point de vente, niveau d’en-cours, de stock … Avec la notification avancée ServiceNav, vous êtes notifiés en cas de déviation par rapport au comportement attendu de ces processus. Avec le module DataViz, et la fonctionnalité DashLink, la production et la diffusion de tableaux de bord métier deviennent une réalité !

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[COVID - 19 ] - TELEWORKING, TARGET AVAILABILITY 100% !

While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
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