Retail
ServiceNav's unique multi-tenant, multi-site model allows you to segment your information system by geographic area or store. Each user at the zone level has a detailed view of the local information system, and a synthetic view of the IT services they consume on a daily basis. In a mobile situation, the user has permanent access to the weather forecast of the services, at his fingertips, thanks to the ServiceNav mobile app!
The network occupies a prominent place in the architecture of your information system. With ServiceNav, monitor its availability and level of use. Use the Netflow features to determine which workstations consume the most and which applications are the most demanding. With Dataviz dashboards, analyse the health and performance of your information system at a glance. With the analytical reports on performance and availability, you have the ready-to-use tools you need to manage service contracts and identify the investments required in server, storage and network capacity.
Case Studies
Pourquoi ne pas envisager de passer Ă la supervision des processus mĂ©tier ? Les donnĂ©es de performance de ces processus sont Ă portĂ©e de main, et grâce aux modèles gĂ©nĂ©riques d’interrogation de bases de donnĂ©es mutli-technologies ServiceNav, il n’a jamais Ă©tĂ© aussi aisĂ© de produire des indicateurs mĂ©tier : chiffre d’affaire par point de vente, niveau d’en-cours, de stock … Avec la notification avancĂ©e ServiceNav, vous ĂŞtes notifiĂ©s en cas de dĂ©viation par rapport au comportement attendu de ces processus. Avec le module DataViz, et la fonctionnalitĂ© DashLink, la production et la diffusion de tableaux de bord mĂ©tier deviennent une rĂ©alitĂ© !
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