Mobile App Monitoring

Your mobile application
on-board supervision, wherever you are

Manager, CIO, technician, the ServiceNav mobile application to control, monitor and act on your IS at any time.

deliver
deliver

Deliver on
your IT promise

Use our mobile application to keep you informed of problems and alerts (SMS, PUSH) while on the move. Essential information on the health and performance of the information system, whether you are on call or on the move.

mobileapp 1

Drive
your IS H24

Your dashboard follows you everywhere!

Keep an eye on your system's performance, even on the go.

From your mobile application, access all the elements necessary for the supervision of your IS.

Dashboards
Weather Services
Push notification
Ticketing

Identify
performance problems

Follow-up of incidents in a mobile situation: you are focused on your action priorities.

A user service is down? You can immediately determine which component is faulty. The essential functions are at your fingertips: manual control, acknowledgement, ticket creation, maintenance.

You are informed in real time of alerts on the information system thanks to push notifications.

Drowning in notifications? Focus on the essentials by setting up your own dashboard and selecting the important notifications.

Act
on malfunctions

Access to the follow-up and management of interventions related to your CRM

From the mobile application, you can directly :

  • Create a ticket
  • Follow a ticket
  • Close a ticket
  • Visualize the real-time status of your IS
mobileapp 2
mobileapp 3

More than an application, a tool for productivity
for MSPs

Manage your on-site interventions while keeping an eye on the status of the IT services you oversee when you're away from the office.

Be proactive with push notifications on critical issues or new support tickets assigned to you.

Save time by automatically requesting the signature of the work order by your customer directly from the application.

With the Around me function, you can display all the companies/sites with their distance, and the essential information: useful for a last check before starting an intervention on a site, or at a customer's place!

The application is available for ServiceNav customers on 
App Store Icon
Google play store icon

Documentation

4 - Exploiting Mobile application

Mobile application: Use cases

Mobile Application : Notifications

Mobile Application: Equipment Sheet

Mobile Application: Unit Service Form

Mobile Application: User Service Sheet

Mobile application: gestures and main screens

How to search with the mobile application?

Using the first step mobile application

Where to download the mobile application?

How to connect via the mobile application?

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