Switching to a new monitoring solution can seem complex and a time-consuming process. To facilitate this process for its customers and prospects, Coservit integrates the PRTG control points into its ServiceNav solution. ServiceNav is therefore used as a hypervisor.
PRTG integration by ServiceNav
With the multiplication of IT tools and services, supervision is becoming more complex and it is not always easy to find a solution that takes into account all the needs of a company. To address this issue, Coservit has developed tools for its ServiceNav monitoring solution that allow the integration of existing PRTG control points at its customers and display them on a single monitoring platform.
This unique dashboard is represented by a "service weather forecast", ServiceNav's flagship feature.
ServiceNav: an optimized hypervision solution
In response to a request from our customer Tibco Services (www.tibco.fr) who wanted to continue monitoring some of their equipment via PRTG, Coservit developed an additional feature in its ServiceNav solution to integrate the monitoring information collected by PRTG. For Tibco Services, this new method has several advantages:
=> A time saving in terms of deployment of the new supervision solution thanks to the integration of already existing control points.
=> A smooth migration that allows the IT department to benefit from all the advantages of ServiceNav: user service weather, availability rate (SLA), current status of business applications and business reporting while relying on the PRTG databases.
=> Ease of use and simplicity of communication for the IT department, which can consult the information gathered by the various monitoring systems on the single ServiceNav platform, display the weather forecast of the services and generate adapted reports, share the weather forecast with users and/or management on an intranet (via APIs).
ServiceNav: a solution that adapts to the needs of its customers
In order to meet the needs of its customers who wish to keep their existing control base while benefiting from ServiceNav's business and service oriented supervision (service weather, business applications, customized reports, etc.), Coservit's teams have quickly developed the necessary tools to integrate PRTG with ServiceNav.
=> This hypervision orientation of ServiceNav brings new perspectives for the development of the solution in order to better meet the needs of its customers.
The monitoring is thus simplified for the IT department which can, according to its needs, choose the PRTG control points to be integrated into ServiceNav in order to take advantage of the various modules and differentiating functionalities with high added value of the ServiceNav solution.
Our expert and passionate team will help you configure and deploy this hypervisor solution that will allow you to ensure the continuous operation and performance of your services and applications in optimal conditions and always at the service of your business.