Save time with ServiceNav deployment and configuration
Infrastructure, network, application, and cloud, with one platform you can monitor your system. The catalogue of more than 1500 service templates is ready to use. Deploy the ServiceNav Box in less than 15 minutes and, automatically discover the devices on your network. No impact on your IT: ServiceNav uses no agents, and leverages certified product APIs. Familiar with Nagios? Reuse your collection programs and extend the possibilities of ServiceNav. Thousands of devices to integrate? Use the configuration import features.
The only SAAS application that monitors the availability and performance of your IT
Build your operational dashboards according to your action priorities. Benefit from a unique view of the health of your IT services or business applications thanks to a familiar analogy with weather forecasts: you accelerate your diagnosis. Its multiple notification possibilities alert you in case of degradation or service disruption. Whether you are mobile or on call, with the ServiceNav mobile application, you can keep your IT at your fingertips.
The intuitive user interface produces actionable and relevant information from the data collected on the various components of the IT infrastructure. From dashboards, service weather reports and maps, track operational actions: create tickets or acknowledgements, keep a history of tickets associated with alerts, schedule maintenance, anticipate outages or capacity incidents. From the interface, or by using ServiceNav APIs.
Make visible, at all times, the availability and performance of IT services
With Dataviz, build multiple perspectives of your information system. Depending on your communication policy, distribute your dashboards to external applications, without code.
The ServiceNav performance analysis transforms the raw data from the technical supervision into relevant management information. In addition to providing information on service level agreements (SLAs) and availability, customized reports also identify capacity issues and recurring incidents to support planning and investment decisions.
A BigData platform and Analytics scenarios that drive your business
AIOps monitoring platform combining multiple data source collection, big data architecture, machine learning and unified interface, ServiceNav offers a unique experience to IT production users, and IT service consumers. The analytical scenarios we build have only one goal: to support you in the growth and agility of your business.
More than 2000 connectors available with our partners technologies
ServiceNav provides optimal visibility, by providing real-time metrics, across all layers of the information system. Control points are automatically detected by the agentless installation and presented on a visual logic map.
ServiceNav is a monitoring application adapted to all IS
ServiceNav provides optimal visibility, by providing real-time metrics, across all layers of the information system. Control points are automatically detected by the agentless installation and presented on a visual logic map.
The only application suitable for managing multiple clients for MSPs
SAAS mode
Work in the cloud for greater agility
Mobility
The mobile application allows you to permanently follow your IT
Integration
ServiceNav connects to ticketing and CRM software to integrate with your IS
Scalability
A supervision software able to follow your development
Connecting people & ideas
For more than 15 years, we have been supporting companies in their IT transformation
Our objective: to make the supervision of information systems simple and essential, in all its aspects: deployment, configuration, technical operation, production of reports.
350 000
active control points
5 000
SME & Key Account Customers
130
MSP customers
100%
Made in France
They give us trust
Easy to learn ServiceNav
Easy to set up and use thanks to our experts who provide you with complete documentation and pre-configured weather for the entire product cycle.