supervision use case with servicenav Our case studies and examples of IT supervision See allIndustryMSPMutual InsuranceRetailHealthPublic SectorServices Retail Retail Public Sector Public Sector The outcome of the migration to ServiceNav is very positive. Our supervision is fully operational and the few training sessions were sufficient to allow the teams to get used to the tool. Industry Service Weather allows us to provide the business with relevant information on the status of services. The colored dots indicate the information in real time, and allow to analyze the source of the problem for a quick resolution. Mutual Insurance Supervision is a critical application within the Agrica Group, and ServiceNav allows us to be proactive rather than reactive. Retail Monitoring through ServiceNav allows us to measure the performance of our infrastructures & applications and to optimize the service to our customers. It is an efficient and easy to deploy tool Services "ServiceNav brings a positive outlook to supervision, which is very welcome. A screen full of red is depressing and doesn't motivate anyone." Public Sector ServiceNav has allowed us to progress on the supervision of our IS. The solution is understandable by non-specialists and can be interfaced with many existing solutions Public Sector The service weather forecast allows you to have a global view of the IS on a single screen, and to easily identify problems. Services We have seen an increase in customer satisfaction simply because of the service weather MSP With ServiceNav we provide efficient indicators and improve the availability of the Information System Public Sector With ServiceNav we have in one single dashboard: on the one hand, the management of services (via the ITSM interconnection) and on the other hand, an instantaneous vision of the functioning of our IS and of all our sites Public Sector Few teams in France are interested in the discovery of causal relationships in time series. Because of their work on this subject, Coservit and the Grenoble Computer Science Laboratory have acquired a leading expertise in the field of causality. MSP The support and expertise of the ServiceNav consultants allowed us to put our way of seeing supervision to music. The strong partnership between our 2 companies offers a fair relationship. We are oriented towards a common goal of customer satisfaction MSP Our partnership is based on the development of plugins with the ServiceNav team. This mutual help only gives positive results: new plugins beneficial for the ServiceNav community. Services "The concept of tree structure that ServiceNav offers, allows to unroll directly all the probes linked to the service allowing to locate the faulty part directly and thus helps to maintain the functioning of the systems." - Jean-Philippe Hamel - Infrastructure Manager MSP "ServiceNav is the solution that meets all of ISI2U's needs centrally and without difficulty, which is why ServiceNav is now packaged and embedded systematically in ISI2U's offerings such as the ISIBOX." Public Sector ServiceNav allows to identify abnormal behavior on the system such as database sizing, abnormal memory consumption. MSP The use of ServiceNav Monitoring has enabled us to offer new services to our customers. MSP Tomorrow, our customers will no longer pay us to handle their incidents but to stop having them. Health We wanted to monitor our IT infrastructure (servers, database, network) to be proactive rather than curative in terms of management and maintenance because we could not anticipate breakdowns. Services We plan to use the tool to quickly diagnose problems and apply the right procedure (resolution or escalation) MSP ServiceNav is an evolving product, and we have communicated our functional expectations for future releases. MSP We expect our suppliers to be our partners as well. And that's what we found at Coservit. Services "The project was completed on time and the support was appreciated. MSP At Coservit, we appreciate the editor's ability to make the product evolve according to our feedback and expectations. MSP We found the Coservit interface more user-friendly and ergonomic Industry With ServiceNav, Hexis was able to optimize the supervision of its infrastructures Health More than this fundamental criterion, the catalog of plugins provided by Coservit is very large. Public Sector We had a choice between two solutions. In the end, we opted for a third one, ServiceNav: a nice synthesis of the best sides of the other two. Ready to discover ServiceNav ? First name Last name E-mail Phone number Country Company Your project I hereby authorize Coservit to contact me about it's services to develop my business and have read Coservit's privacy policy. We will never sell or share your personal data with third parties. You have taken note of our privacy policy. Send
Public Sector The outcome of the migration to ServiceNav is very positive. Our supervision is fully operational and the few training sessions were sufficient to allow the teams to get used to the tool.
Industry Service Weather allows us to provide the business with relevant information on the status of services. The colored dots indicate the information in real time, and allow to analyze the source of the problem for a quick resolution.
Mutual Insurance Supervision is a critical application within the Agrica Group, and ServiceNav allows us to be proactive rather than reactive.
Retail Monitoring through ServiceNav allows us to measure the performance of our infrastructures & applications and to optimize the service to our customers. It is an efficient and easy to deploy tool
Services "ServiceNav brings a positive outlook to supervision, which is very welcome. A screen full of red is depressing and doesn't motivate anyone."
Public Sector ServiceNav has allowed us to progress on the supervision of our IS. The solution is understandable by non-specialists and can be interfaced with many existing solutions
Public Sector The service weather forecast allows you to have a global view of the IS on a single screen, and to easily identify problems.
MSP With ServiceNav we provide efficient indicators and improve the availability of the Information System
Public Sector With ServiceNav we have in one single dashboard: on the one hand, the management of services (via the ITSM interconnection) and on the other hand, an instantaneous vision of the functioning of our IS and of all our sites
Public Sector Few teams in France are interested in the discovery of causal relationships in time series. Because of their work on this subject, Coservit and the Grenoble Computer Science Laboratory have acquired a leading expertise in the field of causality.
MSP The support and expertise of the ServiceNav consultants allowed us to put our way of seeing supervision to music. The strong partnership between our 2 companies offers a fair relationship. We are oriented towards a common goal of customer satisfaction
MSP Our partnership is based on the development of plugins with the ServiceNav team. This mutual help only gives positive results: new plugins beneficial for the ServiceNav community.
Services "The concept of tree structure that ServiceNav offers, allows to unroll directly all the probes linked to the service allowing to locate the faulty part directly and thus helps to maintain the functioning of the systems." - Jean-Philippe Hamel - Infrastructure Manager
MSP "ServiceNav is the solution that meets all of ISI2U's needs centrally and without difficulty, which is why ServiceNav is now packaged and embedded systematically in ISI2U's offerings such as the ISIBOX."
Public Sector ServiceNav allows to identify abnormal behavior on the system such as database sizing, abnormal memory consumption.
Health We wanted to monitor our IT infrastructure (servers, database, network) to be proactive rather than curative in terms of management and maintenance because we could not anticipate breakdowns.
Services We plan to use the tool to quickly diagnose problems and apply the right procedure (resolution or escalation)
MSP ServiceNav is an evolving product, and we have communicated our functional expectations for future releases.
MSP At Coservit, we appreciate the editor's ability to make the product evolve according to our feedback and expectations.
Health More than this fundamental criterion, the catalog of plugins provided by Coservit is very large.
Public Sector We had a choice between two solutions. In the end, we opted for a third one, ServiceNav: a nice synthesis of the best sides of the other two.
