Supervision MITEL

Working methods have been constantly evolving for several years, with the development of digital technology, the advent of remote working, the proliferation of data, etc. These changes have direct consequences on IT supervision: it is necessary to adapt and move from log management to user experience monitoring.

This white paper is intended for IT operations managers and CIOs who want to continuously adjust their IT monitoring strategy to the changes in their company. It is divided into four major challenges:

1. Adapting to new internal uses
2. Follow the new technological paradigms: cloud, IoT, Big Data...
3. Provide useful IT performance KPIs to the various business units of the company
4. Reduce IT costs without compromising performance