Do you know about IT supervision and what it involves in a company? But are you familiar with computer hypervision and do you know how it differs from supervision while complementing it? As its name suggests, this tool, called hypervision, hypervisor or maximum high leveloffers a higher level view, allowing the monitoring of the entire architecture of its IT system.
From supervision to hypervision
Hypervision has been made necessary by the multiplication of sources of supervision. Some companies have several supervision tools to manage the different components of their IT (network, servers, databases, mainframes, etc.). These tools provide them with all kinds of data that they must then correlate and analyze. A difficult and above all very time-consuming task. In addition, companies have data in the public cloud as well as in their private cloud. Each provider produces performance indicators through different monitoring consoles.
Hypervision consists of bringing together the data from these different supervisions in order to process them together in the same way. The pilot thus benefits from a overview of systems and subsystems and no longer has to focus on multiple consoles. This makes monitoring much easier and with it the collection of performance and availability indicators for IT and business services.
Hypervision according to ServiceNav Monitoring
ServiceNav Monitoring is a hypervision software that allows you to supervise your entire computer park in the simplest and most intuitive way possible. Servicenav Monitoring is able to show on the same dashboard the current state and availability of application user services in a hybrid cloud. The APIs and Web Services of ServiceNav Monitoring allow interfacing with CAPM and ticketing tools: Pytheas, GLPI), EasyVista, Mismo Atheneo, ServiceNow, iTOP.
This solution saves valuable time, allows for better analysis, understanding and processing of data, and allows you to be proactive in order to avoid malfunctions that can have a serious impact on a company's business.
The user finds, on a very intuitive interface, information collected via the different components of the IT infrastructure and the different tools. Thanks to the IT Weather provided to it by ServiceNav Monitoring, it can measure these impacts and thus better prioritize tasks.
Hypervision at the service of customer satisfaction
Hypervision allows technical teams to focus on solving critical customer issues. Problems are no longer solved curatively but preventively.
ServiceNav Monitoring simplifies service level monitoring. While monitoring is limited to hardware components, application performance and resource utilization, it is actually the availability of services that is most important to customers.
With the advent of hypervision, which centralizes information, identifies incidents and their impacts, analyzes them and allows all indicators to be tracked on a single console, it is no longer just a question of providing a mass of data and problems to be resolved. It's about detecting the real priorities based on the impact they will have on IT services and customers.Request a demonstration of the ServiceNav software