New version 2.13

Delete items from technical evaluation



In summary

In this version, more than 100 functional, technical and corrective developments have been made. This update will be deployed Wednesday 15/04 at 8 pm.

This operation will last maximum 120 minutes.

Connection to the application will not be possible during this period.

The supervision service (notification, data collection) will not be impacted at all.

You will find below the details of this new version.



Web App

  • Organization] Replacement of contract management by VIP level
  • Technical Evaluation] Delete one or more items

Viadéis™ Services Box

New service templates :

  • JUNIPER SRX [Plug-in] JUNIPER SRX - packet transfer engine memory load
  • JUNIPER SRX [Plug-in] JUNIPER SRX - CPU load of the packet transfer engine
  • JUNIPER SRX [Plug-in] JUNIPER SRX - load routing engine memory
  • JUNIPER SRX [Plug-in] JUNIPER SRX - CPU load of the routing engine
  • [Plug-in] JUNIPER SRX - inventory
  • JUNIPER SRX [Plug-in] JUNIPER SRX - operational status of components
  • JUNIPER SRX [Plug-in] JUNIPER SRX - temperature
  • JUNIPER SRX [Plug-in] JUNIPER SRX - stream session rate
  • JUNIPER SRX [Plug-in] JUNIPER SRX - CP session rate
  • [Plug-in] VMware - age of snapshots on a vCenter
  • [Plug-in] VMware Snapshot Count on a vCenter
  • [Plug-in] Vmware Snapshots: Added Blacklist argument

Viadéis™ Agent Services

  • [Plug-in] [Agent] NTBackup Backup Tracking



Web App

  • Resencement] Ability to launch a census from the equipment detail sheet :
  • Census] Evolution of the insertion of the census to retrieve the following information at the equipment record level:
    • Number of cores
    • RAM Size
    • Disk Size
  • Localization] import translations of the English service model descriptions / arguments
  • [Reporting] Evolution of custom report template management
  • [External Connection] Create a form to configure them

Viadéis™ Services Box

  • [Plug-in] Dell SMCli update
  • Plug-in] [Box] Adapting plugins defined for HP MSA P2000 devices to HP MSA 2324sa devices
  • Plug-in] [Box] Adaptation of plug-ins defined for HP MSA P2000G3 FC/iSCSI devices
  • Plug-in] [Box] test 360 SMTP - anonymization of arguments + separate SMTP server specification

Service Templates

Discover the associated webinar

Florian Mattes
Product Manager ServiceNav

Need some help?


Welcome to ServiceNav!

Need help? More information about our products? Write to us!
You have taken note of our privacy policy.


While the epidemic lasts, ensure the availability and performance of your IT services for teleworking, with ServiceNav!

Following the government's call to mobilize to help businesses overcome the current health and economic context, we help you, free of charge, to ensure the complete monitoring of your teleworking environments: VPN, VDI, Teams, Skype Enterprise, Citrix... Objectives: collection, availability and usage indicators, dashboards to support your communication.
We use cookies to ensure that you have the best possible experience on our site, and if you continue to use this site, we will assume that you are satisfied with it.

Reserve your place

You have taken note of our privacy policy.