ServiceNav 3.14

Report language - user management - Plug-ins



In summary

For this new version, more developments for ServiceNav.

Would you like to release the reports in English? 

This is now possible with the language choice out of a report.

select language ServiceNav EN

Do you want to simplify and better control user management?

From now on, only roles with the topology " Manage users " are authorized to manage user accounts. In addition, it is now possible to create, view and modify users with a role at the same level as one's own. This right is active by default on profiles RPC_ADMIN, RPC_ADMIN_SUPPORT and SIG_ADMIN.

Would you like to analyse your fleet's operating data in greater detail?

The report " Summary of operating information The "Unknown" and "Undetermined" states now display the number of times the user has been in the "Unknown" and "Undetermined" states, as well as the time spent in these states.

But also

A new notification method appears: The syslog notification

The goal is to allow the ServiceNav user to consolidate all notifications into a centralized syslog server for processing or archiving.

This feature will be the subject of a blog article soon.

Finally, the effort of location of English language plug-ins continues.

About 90 functional evolutions, technical evolutions and patches have been carried out.

The update on ServiceNav SaaS will be the subject of a separate communication.

SN meteo SaaS

For the past few weeks, our SaaS customers have had access to the SaaS platform service weather forecaston our support portal

Any authenticated user can consult, in addition to their current support requests, the availability information of the SaaS platform.

We have set up this indicator for the sake of transparency, and in order to inform proactively in the event of an incident on the platform.

ServiceNav Services Weather

Don't wait any longer to follow your requests from this portal! If you don't have an account, you can ask our support ( to create one, a simple email address is enough.

You will find below the details of this new version.

Service Templates

Discover the associated webinar

Florian Mattes
Product Manager ServiceNav

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