ServiceNav 3.17
ServiceNow integration - SFTP-File-Freshness - Evolutions on existing plug-ins
01/06/2019
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In summary
In this new version, we offer you the integration with ITSM ServiceNow
- Creation of a ticket on acknowledgement
- Tracking ticket status from ServiceNav
- Logging of tickets in the equipment/department record
New plug-ins are also available:
- Developments on Kaspersky-KAV-Enterprise-Updated-Agent and IBM-Blade-Power-Supply
- New plug-in: SFTP-File-Freshness, to analyze the freshness of a file on SFTP, according to a period of analysis
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