Combodo iTop integration - new technical exploitation - new service models
With version 3.2, following your feedback, we wanted to overhaul the technical operation: customization of the display, new filtering possibilities on labels, maintenance in progress, open tickets ...
A new ServiceNav ticketing integration is also being created, with the iTop application from Combodo.
In this version, about 40 functional evolutions, technical evolutions and patches have been carried out. This update will be deployed on ServiceNav SaaS on 19/07 at 8 pm. This operation will take a maximum of 60 minutes.
Connection to the application will not be possible during this period.
The supervision service (notification, data collection) will not be impacted.
You will find below the details of this new version.