ServiceNav 3.2

Combodo iTop integration - new technical operation - new service models



In summary

With version 3.2, following your feedback, we wanted to overhaul the technical operation: customization of the display, new filtering possibilities on labels, ongoing maintenance, open tickets ...
A new ServiceNav ticketing integration is also being introduced, with the iTop application from Combodo.

In this version, approximately 40 functional evolutions, technical evolutions and patches have been realized. This update will be deployed on ServiceNav SaaS on 19/07 at 8pm. This operation will last a maximum of 60 minutes.

Connection to the application will not be possible during this period.
The supervision service (notification, data collection) will not be impacted.

You will find below the details of this new version.

Service Templates

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