ServiceNav 3.3

With version 3.3.0, the migration to Nagios 4.2.3 and NDO 2.0 further reinforces the performance and reliability in the collection of monitoring information. This version also marks the development of essential functionalities on the Customer Care axis: management of email type actions, closing a Request from the action, advanced filtering, managing requests at the level of a fleet. Finally, new unitary service models, covering a variety of technologies, are available: EMC DataDomain, CITRIX-Netscaler, NetApp ClusterMode OnTap, Barracuda, and more.

About 150 functional evolutions, technical evolutions and patches have been carried out. We have thoroughly tested the new versions of the Nagios and NDO components. We mobilized the teams over a total of five iterations of testing, raising the following points 70 returns. We also alerted the community to do by defects found.

The update on ServiceNav SaaS will be the subject of a separate communication.

You will find below the details of this new version.