ServiceNav 3.3

With version 3.3.0, the migration to Nagios 4.2.3 and NDO 2.0 further strengthens performance and reliability in the collection of monitoring information. This version also marks the development of essential functionalities on the Customer Care axis: management of email type actions, closing a Request from action, advanced filtering, managing requests at the level of a park. Finally, new unit service models covering various technologies are available: EMC DataDomain, CITRIX-Netscaler, NetApp ClusterMode OnTap, Barracuda, etc.

About 150 functional evolutions, technical evolutions and patches have been realized. We thoroughly tested the new versions of the Nagios and NDO components. We mobilized the teams for a total of five acceptance iterations, lifting 70 feedback. We have also alerted the community to the defects found.

The update on ServiceNav SaaS will be communicated separately.

You will find below the details of this new version.