Mapping module - features Support - plugins
ith version 3.4.0, the mapping module allows you to model and view equipment and services in real time, on a map-like dashboard. This version also marks the development of essential functionalities on the Customer Care axis: creation and modification of requests by the technician, creation of a request on child company by the customer.
Finally, new unit service models, covering various technologies, are available: EMC AVAMAR, CITRIX-Netscaler, Nutanix
About 110 functional evolutions, technical evolutions and patches have been realized.
The update on ServiceNav SaaS will be communicated separately.
You will find below the details of this new version.
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