ServiceNav 3.4

Mapping module - features Support - plugins

27/01/2017

New

In summary

ith version 3.4.0, the cartography module allows you to model and visualize equipment and services in real time, on a map-like dashboard. This version also marks the development of essential functionalities on the Customer Care axis: creation and modification of requests by the technician, creation of a request on a child company by the customer.

Finally, new unit service models covering various technologies are available: EMC AVAMAR, CITRIX-Netscaler, Nutanix, etc.

About 110 functional evolutions, technical evolutions and patches have been carried out.

The update on ServiceNav SaaS will be the subject of a separate communication.

You will find below the details of this new version.

Service Templates

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Bruno RICHOUX
Product and Service Director

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