ServiceNav 4.10

Multi-metric graphical widget, ManageEngine integration, service templates

15/06/2020

Update

Graphic widget - Multi-metric

multimetric

Graphic widget - Multi-metric

The Graphic" widget now offers the display of several metrics, from one or more devices or services.

Use cases : In the context of troubleshooting, the representation of several metrics within a single widget makes it easier to correlate different events, identify the root cause, and significantly reduce the time to resolution.

This approach is also appropriate for monitoring cluster infrastructures, where the simultaneous variation of the same metric, on several load-balancing devices, is an indicator to be monitored.

New

ManageEngine integration

ManageEngine

Integration with a ITSM is a key functionality in an efficient IT/Helpdesk organization.

We are expanding our scope of integration, adding ManageEngine.

 

Service Models

New
  • Storage - Storage

NimbleStorage-IO-Read

Collects the number of read I/Os per second on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-IO-Write

Collects the number of write I/Os per second on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-Online-Volumes

Checks that all volumes are online and alerts if at least one volume is not online. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

NimbleStorage-ReadMB-PerSec

Collects the read data rate (in MB/s) on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-Volumes-Usage

Collects disk space usage on each volume and alerts if the percentage of usage of at least one volume exceeds thresholds. Configuration SNMP community, SNMP version, SNMP port, SNMPv3 information, alert threshold, critical threshold, timeout


  • Storage - Storage

NimbleStorage-WriteMB-PerSec

Collects the write data rate (in MB/s) on the storage array and triggers an alert if the value exceeds the thresholds. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold, timeout


  • Antivirus

Symantec-endpoint-protection-cloud-last-update

Checks for the latest update of the symantec endpoint protection cloud virus database on a device. Configuration: account, password and optionally domain of a user with remote access, alert threshold and critical threshold in number of days.


  • Cloud

MS-Azure-ResourceHealth-Service

Generic plugin to retrieve the status of various Azure PaaS resources. Configuration Azure monitoring account, Azure resource name, Azure resource type, Status mode.

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