Hosts/services import, ARTIS integration improvement, Dataviz improvements, Service Templates
Hosts/services import and update
Simplify mass import and update actions with this new built-in feature!
Errors during import? Download the error logs and adjust your source file accordingly.
Use case: whether you are an MSP or an end customer; launching a project, integrating or expanding an existing estate, the import and update tool will save you precious time in configuring your monitoring.
- Migrating a new customer from another monitoring tool
- Mass update of arguments or tags, single or multi-client
- Standardization of host and service names
View complete documentation of this feature: here.
Linking an acknowledgement to an existing ticket - ARTIS 3.0
ITSM integration with Artis & SNCC has evolved!
It is now possible to link an acknowledgment to an existing ticket.
Use case: saves time and improves traceability for the operations team, when acknowledging alerts related to a single problem for which a ticket already exists.