ServiceNav 4.15

Teams notifications, Easyvista REST integration with link on ticket, many service templates

05/04/2021

New

Notification Teams

28 3 A new notification mode is now available: Teams. In the contact form, you should enter the Use cases : In the context of a generalization of collaborative tools, having new alert channels is essential in order to limit mail and centralize "live" information within the same tool.

Documentation

New

Easyvista REST integration with link to existing ticket

easyvista Ticketing integration with ITSM Easyvista is now offered via REST APIs, in addition to the historical SOAP version. The configuration remains similar, and we took advantage of this port to add to this integration the possibility to link an acknowledgment to an existing ticket.  

Evolution

Complete list of developments

VSWA-25966 [Box] MS-Win-DiskUsage - Set default thresholds
VSWA-22563 [Box] HP-Blade-Temp-OLD - Removing the service model
VSWA-22562 [Box] HP-Blade-Power_Supply_OLD - Service template removal
VSWA-25168 Service models monitoring hardware on HP ProLiant server in SNMP: support for $ character
VSWA-21878 [Box] Fortigate-Fortianalyzer-Cpu - check_snmp_fortigate_fortianalyzer_cpu
VSWA-22559 [Box] HP-Blade-Fan_OLD - Removing the service model
VSWA-26643 [BOX] UPS-Status - check_snmp_inverter : Add SNMP version argument
VSWA-26715 [Box] MS-WIN-ProcessInstance-RAM - be able to fill in the options of a process to target it
VSWA-26882 [box]MS-WIN-Eventlog_Source-ID - check_win_eventlog_source_id - Allow logs with space in name
VSWA-28200 [BOX] Rollback OceanStore-Nodes-IO-Latency
VSWA-26588 [box] check_api_paloalto - token argument type in undefined
VSWA-22508 [Box] Edit wording and description of a check_wmi_service_notstarted command argument and MS-WIN-Service_not_started service template
VSWA-26894 [Box] Service template - MS-WIN-Service_not_started - Change description
VSWA-25915 [Box] check_pgsql_custom_query - developments
VSWA-26518 MS-Exchange-Certificate-Expiration - check_ps_ms_exch_certificate_expire_date - ARG 4 - Incorrect description
VSWA-26714 [Box] MS-WIN-ProcessInstance-CPU - be able to set the options of a process to target it
VSWA-20926 [Box] OceanStore-FC-portStatus
VSWA-20925 [Box] OceanStore-PSU-healthStatus
VSWA-20930 [Box] OceanStore-Nodes-IO-Latency
VSWA-20920 [Box] OceanStore-Controllers-runningStatus
VSWA-20919 [Box] OceanStore-Controllers-healthStatus
VSWA-20918 [Box] OceanStore-Storage-Usage
VSWA-20929 [Box] OceanStore-Nodes-Memory
VSWA-20928 [Box] OceanStore-Nodes-CPU
VSWA-20927 [Box] OceanStore-LUN-Status
VSWA-26633 [Box] SMTP-Auth - check_smtp_auth
VSWA-20932 [Box] OceanStore-SAS-portStatus
VSWA-20923 [Box] OceanStore-Disks-Temperature
VSWA-20922 [Box] OceanStore-Disks-runningStatus
VSWA-20931 [Box] OceanStore-Nodes-Total-IOPS
VSWA-20921 [Box] OceanStore-Disks-healthStatus
VSWA-20924 [Box] OceanStore-FAN-healthStatus
VSWA-25284 [Box] DELL-Compellent-Servers-Status - check_snmp_dell_compellent_serversstatus
VSWA-25282 [Box] DELL-Powerconnect-FanStatus - check_snmp_dell_powerconnect_fanstatus
VSWA-22161 [Box] MySQL-DB-Request-String - check_mysql_request_string
VSWA-22561 [Box] HP-Blade-Power_Supply - check_snmp_hpblade_alim_BETA - Command rename
VSWA-22560 [Box] HP-Blade-Modules - check_snmp_hpblade_IO_BETA - Command renaming
VSWA-25781 MS-WIN-PS-Eventlog - check_ps_win_eventlog command - Evolutions and method changes
VSWA-29341 Allow access to the order directly from the service templates page
VSWA-25045 [Box] HTTP_HTTPS- check_http_full - add port argument
VSWA-25157 [Box] IBM-AS400-i5_resourceTypeStatus template - remove unnecessary arguments, clarify usage
VSWA-25166 Service models monitoring Windows services in SNMP: support for $ character in SNMP community
VSWA-25399 Equipment model creation : Palo Alto Slave Firewall
VSWA-25014 [Box] check_linux_command_cassandra_nodetool - Command modification
VSWA-25400 Equipment model creation : Palo Alto Firewall
VSWA-25901 Technical evaluation - Acknowledgement information
VSWA-22485 [Box] Riverbed-Health - check_snmp_riverbed_health
VSWA-24679 [Box] PULSE-Secure-VPNConnections - check_snmp_pulse_vpn_connections
VSWA-22556 [Box] HP-Blade-Status_OLD - Deletion of the service model
VSWA-23110 [box] check_netapp_ontap.pl - add a new argument to filter the request
VSWA-22553 [Box] HP-Blade-Chassis_OLD - Removing the service model
VSWA-26132 [Box] check_api_nutanix_host_ram_usage - Modification type argument "Host
VSWA-27432 [Company Master] Display the ID and full path of a company in the Organization tab
VSWA-25981 New notification mode - Teams
VSWA-25162 MS-WIN-RAM model: $ character support in the SNMP community
VSWA-25018 [Box] MS-WIN-FolderSize - check_win_foldersize.sh - support for multiple smb versions
VSWA-25398 Equipment model creation : Palo Alto Master Firewall
VSWA-26592 Field titles in command check_api_aws_cloudwatch are in French only
VSWA-27023 [Box] check_ms_mssql_request and check_ms_mssql_request_notdsfile - Add a timeout argument
VSWA-22696 Review of the translation of the arguments of the orders - Lot 1
VSWA-23814 [Box] CheckPoint-VirtualSystem-AcceptedPackets - check_snmp_checkpoint_vsx_accepted_packets
VSWA-24655 [Box] CheckPoint-VirtualSystem-ActiveConnections - check_snmp_checkpoint_vsx_active_connections
VSWA-24657 [Box] CheckPoint-VirtualSystem-DroppedPackets - check_snmp_checkpoint_vsx_dropped_packets
VSWA-24662 [Box] CheckPoint-VirtualSystem-HA-NodeState - check_snmp_checkpoint_vsx_ha_nodestate
VSWA-28337 [Box] check_ipmi_dell_idrac_hardware.pl - Continued VSWA-22484 - Output indicates item id and filtering on ID
VSWA-22484 [Box] check_ipmi_dell_idrac_hardware.pl - Evolution plug-in and related commands
VSWA-24670 [Box] CheckPoint-MemUsage - check_snmp_checkpoint_mem_usage
VSWA-26706 [BOX] CISCO-ASA-Vpn - check_snmp_ciscoAsa_vpn : Add SNMP version argument
VSWA-25156 [Box] IBM-AS400-i5_SubsystemStatus template - remove unnecessary arguments, clarify usage
VSWA-22535 [BI-ETL-DW] Modify RabbitMQ connectivity loss handling for prediction
VSWA-21778 [box]HP-Aruba-WifiControler-Ram - check_aruba_wifi_snmp_ram
VSWA-26467 [box] HP-aruba-Switch-2930-StackMemberStatus_SNMPv3 - check_snmpv3_aruba_switch_2930_stackmemberstatus
VSWA-25283 [Box] DELL-PowerConnect-PowerSupplyStatus - check_snmp_dell_powerconnect_psustatus
VSWA-27014 [Box] SEAGATE_eVault_JobStatus - check_mssql_evault_backupjob - nagios threshold support
VSWA-25999 [Box] check_snmp_procurve_fan - Add new argument : timeout
VSWA-20068 [Box] IBM-V7000-MDiskGrp_Usage - check_ibm_v7000_mdiskgrp_usage
VSWA-22555 [Box] HP-Blade-State_Blade - check_snmp_hpblade_blade_BETA - Command rename
VSWA-22557 [Box] HP-Blade-Chassis - check_snmp_hpblade_chassis_BETA - Command rename
VSWA-22558 [Box] HP-Blade-Fan - check_snmp_hpblade_fan_BETA - Command renaming
VSWA-23354 /boxs/apply_configuration - GET
VSWA-24319 [Box] Huawei-Switch-Generic-Entity - check_snmp_huawei_generic_entity
VSWA-29110 check_snmp_oceanstore_nodes_cpu command - "Warning threshold" argument definition to be reviewed
VSWA-29115 check_snmp_oceanstore_LUN_Status command - "Blacklist" argument definition to be reviewed
VSWA-29257 Huawei-Switch-RAM-Entity not created and different order
VSWA-24687 [Box] CheckPoint-RejectedPackets - check_snmp_checkpoint_rejectedpackets
VSWA-28940 IP-LABEL-Ekara-Scenario-Status - check_iplabel_ekara_status
VSWA-27063 Equipment model: Windows 2019 + EN renaming of other Windows server models
VSWA-25326 [EasyVista] Date of the alert as the date of ticket creation
VSWA-26054 Make synchronous the acknowledgement of a box version upgrade and the generation of its configuration
VSWA-28756 [Box] SolarWinds-Orion-API-Alert - check_api_solarwinds_orion_alert
VSWA-26829 [Box] check_snmp_table_value : add fields to perform operations on returned values
VSWA-21162 [Box] Veeam-Job-Status_notdsfile - check_veeam_job_notdsfile
VSWA-23742 [box] Synology-Hyper-Backup-backup - check_http_synology_hyperbackup_jobs
VSWA-27058 [Integration ticketing] Easyvista integration in REST API
VSWA-29267 Veeam-Job-Status - check_veeam_job and check_veeam_job_notdsfile: handle % character in white/black lists
VSWA-29368 [Box] Veeam-Job-Status_notdsfile - check_veeam_job_notdsfile - Argument port not recognized by the plugin
VSWA-27013 [Box] Veeam-Job-Status - check_veeam_job and check_veeam_job_notdsfile - Whitelisting and blacklisting jobs

Correction

Complete list of patches

VSWA-26580 [Box] Commands: check_dc_host_health and check_esxi_hardware - error when modifying the command, related to an incorrect Example field
VSWA-23159 [box] Cyberoam-services-status: the list of non-functional services is wrong
VSWA-20815 [Plugin][Box] RabbitMQ-Queue template: thresholds not taken into account, bad associated commands, spelling mistakes in arguments
VSWA-25041 [Box] NetApp-cmode-ontap-Aggregate-health - Threshold unit in time instead of %
VSWA-23760 Tool repair_hosts.php : error when launching the script
VSWA-26587 [command] argument type alphanum - allow character '0
VSWA-25182 Service Weather - Dependency graph: some drop-down lists are not displayed
VSWA-28695 [Datashield][dep] Consider whether is_deleted or is_deleted_company
VSWA-25941 Check the update of the calculation end dates
VSWA-28529 MS-Active_Directory - Password interpretation problem
VSWA-29089 The census is not successful
VSWA-29090 Equipment/service details sheet - Metrics graph: no data reported
VSWA-29145 [Box] MySQL-DB-Request-String - check_mysql_request_string - inconsistent status and message
VSWA-29144 [Box] SEAGATE_eVault_JobStatus - check_mssql_evault_backupjob - Incorrect status if quota exceeds 2 thresholds
VSWA-29101 [Box] HP-Procurve-Fan - check_snmp_procurve_fan - Error if timeout not set
VSWA-29092 Dashlink - List of statuses with non-functional forecast
VSWA-29102 check_win_foldersize - Wrong critical threshold argument name
VSWA-29098 [box] check_api_paloalto - type of token argument in undefined bis
VSWA-29150 [Box] MS-WIN-PS-Eventlog - check_ps_win_eventlog - not retrieving warning and error logs
VSWA-29119 The API for generating box configurations is inaccessible
VSWA-29154 [Prevision] Widget graph forecast not calculated prevents display
VSWA-29151 check_snmp_huawei_generic_entity - Plugin not working
VSWA-29152 check_netapp_ontap_aggregate_health - Unmodified command
VSWA-29106 Plugin check_postgres.pl: Added argument "Runtime" - Incorrect argument description
VSWA-29105 check_wmi_service_notstarted, arg 4, backslash not visible
VSWA-29147 check_ipmi_dell_idrac_powersupply - exclude instead of exclude + English text in EN version
VSWA-29169 CISCO-ASA-Vpn - check_snmp_ciscoAsa_vpn argument 5 is not located
VSWA-29153 check_ipmi_dell_idrac_temperature - english text in EN.
VSWA-29135 HTTP_HTTPS - check_http_full ignore -o1 -o2 parameters
VSWA-29116 check_snmp_huawei_temperature_entity command - "SNMP version" argument definition to be reviewed
VSWA-29140 check_snmp_huawei_generic_entity command - "Unit" argument definition to be reviewed
VSWA-29262 [Box] MS-WIN-PS-Eventlog - error in the description of the argument Name of the event log
VSWA-22185 [Box] Avamar templates: being able to use the Postgre monitoring account
VSWA-29248 [argument type of user account badly translated
VSWA-29250 [untranslated argument descriptions for check_pgsql_custom_query
VSWA-29270 [Box] Huawei-Switch-Generic-Entity - check_snmp_huawei_generic_entity Incorrect output message for TCT step 4
VSWA-29264 [Box] MS-WIN-PS-Eventlog - bad return code when the Information Alert Threshold argument is empty
VSWA-28243 Dataviz, widget graph: change period not functional when forecasting enabled
VSWA-29449 Windows 2019 system has too many service models
VSWA-29436 Synchronous conf generation: unmodified files on box
VSWA-29438 SNP - Incorrect conf_file right
VSWA-29164 check_snmpv3_table_value + check_snmp_table_value - multiplication is not performed
VSWA-29279 [Box] check_http_synology_hyperbackup_jobs: not runnable from /home/nagios
VSWA-29166 check_snmp_table_value - Review output with incorrect SNMP filter/table/value
VSWA-29118 Synology-Hyper-Backup - check_http_synology_hyperbackup_jobs , the plugin always displays the message 'can't connect to api' for steps (6,7,8,9,10)
VSWA-29378 check_http_synology_hyperbackup_jobs - Inconsistency of "Port" and "http Protocol" parameters
VSWA-29377 check_http_synology_hyperbackup_jobs - Error in threshold handling
VSWA-29266 [Box] Veeam-Job-Status - check_veeam_job - the perfdata read_data, stored_data and avg_speed are no longer returned by the plugin
VSWA-29156 [Box] Veeam-Job-Status - check_veeam_job - Output should not contain "Job OK" when status is CRITICAL
VSWA-29155 [Box] Veeam-Job-Status - check_veeam_job - Veeam-Job-Status service is not working on stage
VSWA-29376 check_http_synology_hyperbackup_jobs - Incorrect return message if the port is invalid
VSWA-29109 [ODS_PerfData|ODS_StatusData] ID pasi used instead of UUID
VSWA-29263 check_http_full command - Change of message and status after deployment
VSWA-29162 check_snmpv3_table_value - EN locale: some arguments in EN, some in FR
VSWA-29258 [Box] Veeam-Job-Status - check_veeam_job - Veeam-Job-Status service is not working on stage
VSWA-29561 Import in error of the equipments with creation of the associated services

Service Models

New
  • Hypervision

IP-LABEL-Ekara-Scenario-Status

Checks, via the Ekara API, the status of Ekara scenarios and alerts in case of critical status Configuration: Ekara API URL, username, password and list of scenarios to monitor


  • Applicatif
  • , Hypervision

SolarWinds-Orion-API-Alert

Queries the API of the SolarWinds ORION monitoring tool to retrieve the alert message of an object entered as a parameter. Changes its status according to the severity parameter defined for the alert object. It is necessary to query the Orion database with the SWQL Studio tool in order to retrieve the AlertObjectID, in the AlertObjects table Configuration: Orion server URL, User ID, Password, AlertObjectID, Severity, Acknowledgement


  • Applicatif

Riverbed-health

Checks the health of Riverbed Steelhead devices, verifies that the required peers are connected, and returns optimized traffic counter values. Configuration: snmp community, peer names


  • Server - Server

HP-Proliant-HardwareStatus-iLO_nofansred

Checks the hardware status of an HP Proliant server using the iLO management card by logging into the iLO website. Items checked include: disks, critical events in the iLO log, temperature sensors against manufacturer thresholds, power supply redundancy. The check does not collect temperature performance data. Configuration: account and password of a user authorized to connect to the iLO card website, iLO website port, iLO version, SSL version, SSL options, check execution time.


  • Storage - Storage

Synology-Hyper-Backup-backup

For a synology server with Hyper-Backup, control the backups performed, alert if the last successful backup date is too old. Possibility to exclude or include backup jobs via white list or black list configuration : http account, black list, white list, alert threshold and critical threshold in number of hours.


  • Network - Réseau

CheckPoint-VirtualSystem-AcceptedPackets

Collects the number of accepted packets on a VirtualSystem and notifies if the threshold is exceeded. Configuration: SNMP community


  • Network - Réseau

CheckPoint-VirtualSystem-ActiveConnections

Collects the number of active connections of a VirtualSystem and notifies when a threshold is exceeded. Configuration: SNMP community


  • Network - Réseau

CheckPoint-VirtualSystem-DroppedPackets

Collects the number of rejected packets on a VirtualSystem and notifies if the threshold is exceeded. Configuration: SNMP community


  • Network - Réseau

CheckPoint_VirtualSystem-HA-NodeState

Checks the active or standby state of a VirtualSystem and notifies according to the expected state. Configuration: SNMP Community


  • Network - Réseau

CheckPoint-MemUsage

Collects the RAM usage rate of a CheckPoint firewall and changes state when thresholds are exceeded. Configuration: community, port and SNMP version, alert threshold, critical threshold


  • Network - Réseau

CheckPoint-RejectedPackets

Collects the number of discarded packets on a CheckPoint Firewall and notifies when the threshold is exceeded. Configuration: SNMP community


  • Network - Réseau

PULSE-Secure-VPNConnections

Collects the number of VPN connections and notifies if the threshold is exceeded. Configuration: SNMP community


  • Applicatif

MySQL-DB-Request-String

Executes a SQL query on a database and returns a String value. Changes state if the first column of the query matches or doesn't match the searched string. If a second column is part of the result of the query then its content is displayed in the plugin output.Configuration: an account and a password of a user having the rights to execute the query, name of the database, SQL query, searched string (possible regex), presence status, absence status. Prerequisite: The query must return only one row. The first column is compared with the string. The second column is used to display additional text in the plugin output.


  • Storage - Storage

IBM-V7000-MDiskGrp-Usage

Analyzes the storage space usage of an MDiskGrp in GB of an IBM Storwize V7000 appliance, and notifies if a threshold is exceeded. ConfigurationMDiskGrp name, thresholds in %


  • Applicatif

Fortigate-Fortianalyzer-Cpu

Checks the CPU load of a fortianalyzer and alerts if it exceeds the threshold (load expressed in % of CPU usage) Configuration: SNMP Community, SNMP Port


  • Storage - Storage

OceanStore-Storage-Usage

Collects the percentage of disk space used by an OceanStore storage array. Configuration SNMP community, SNMP version, SNMP port, alert threshold, critical threshold


  • Storage - Storage

OceanStore-Controllers-healthStatus

Monitors the health of the controllers in an OceanStore storage array and alerts if at least one controller is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-Controllers-runningStatus

Monitors the operating status of the controllers in an OceanStore storage array and alerts if at least one controller is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-Disks-healthStatus

Monitors the health of disks in an OceanStore storage array and alerts if at least one disk is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-Disks-runningStatus

Checks the operating status of the disks in an OceanStore array and alerts if at least one disk is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-Disks-Temperature

Monitors the temperature of disks in an OceanStore storage array and alerts if the temperature of at least one disk exceeds thresholds. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-FAN-healthStatus

Monitors the health of the fans in an OceanStore storage array and alerts if at least one fan is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-PSU-healthStatus

Monitors the health of the power supplies in an OceanStore storage array and alerts if at least one power supply is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-FC-portStatus

Monitors the status of Fiber Channel ports on an OceanStore storage array and alerts if at least one port is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-LUN-Status

Monitors the status of LUNs in an OceanStore storage array and alerts if at least one LUN is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Storage - Storage

OceanStore-Nodes-CPU

Collects the CPU usage of nodes in an OceanStore storage array. Configuration SNMP community, SNMP version, SNMP port, white list, black list, alert threshold, critical threshold


  • Storage - Storage

OceanStore-Nodes-Memory

Collects the memory usage of nodes in an OceanStore storage array. Configuration SNMP community, SNMP version, SNMP port, white list, black list, alert threshold, critical threshold


  • Storage - Storage

OceanStore-Nodes-Total-IOPS

Collects the total IOPS processed by the nodes in an OceanStore storage array. Configuration SNMP community, SNMP version, SNMP port, white list, black list, alert threshold, critical threshold


  • Storage - Storage

OceanStore-SAS-portStatus

Monitors the status of SAS ports on an OceanStore storage array and alerts if at least one port is in error. Configuration SNMP community, SNMP version, SNMP port, white list, black list


  • Network - Réseau

HP-Aruba-WifiControler-Ram

Controls the percentage of RAM used. Configuration SNMP community, SNMP version, SNMP port


  • Network - Réseau

HP-Aruba-Switch-2930-StackMemberStatus_SNMPv3

For an Aruba 2930F switch, collects the status of all members of a switch stack, using the SNMPv3 protocol. The check goes to critical if the status of at least one member of the stack is not command or standby or member. In this case, the control returns the serial number of the failed member and an error code (1: missing, 2: provision, 6: shutdown, 7: booting, 8: communication failure, 10: unknown, 11: standbyBooting). Configuration SNMPv3 connection information, white/black list (indicate the serial numbers of the switches to include/exclude).


  • Other

Huawei-Switch-Generic-Entity

Checks for a Huawei device the numerical value of an OID for all of its components against the specified thresholds and filtering via white and black lists. Configuration SNMP community, component name, OID to check, thresholds, whitelist, blacklist of components


  • Other

Huawei-Switch-Temperature-Entity

Checks the temperature of all components of a Huawei device. Possibility to filter via white and black lists. Configuration SNMP community, thresholds, whitelist, blacklist of components


  • Other

Huawei-Switch-CPU-Entity

Checks the CPU of all components of a Huawei device. Possibility to filter via white and black lists. Configuration SNMP community, thresholds, whitelist, blacklist of components


  • Other

Huawei-Switch-RAM-Entity

Checks the RAM of all components of a Huawei device. Possibility to filter via white and black lists. Configuration SNMP community, thresholds, whitelist, blacklist of components


  • Backup - Backup

Veeam-Job-Status_notdsfile

Checks if a Veeam Backup job has been executed correctly over the entered scan period. If the result shows warnings, the status changes to "Alert". If the job has errors, the status changes to "Critical". Configuration: the name of the SQL server identical to the one configured on the monitoring server, the job name without accents (it is possible to use % instead of accents), an account and password of a user with read rights to the Veeam database, the name of the database, the analysis period, the job type.


  • Applicatif

SMTP-Auth

Tests connection and authentication to an SMTP server. Notifies in case of connection failure.


  • Network - Réseau

DELL-PowerConnect-FanStatus

Collects the status of the fans on a Dell PowerConnect switch and changes the status when one of them is not working. Configuration: community, port and SNMP version, elements to include or exclude from the control.


  • Network - Réseau

DELL-PowerConnect-PowerSupplyStatus

Collects the status of the power supplies on a Dell PowerConnect switch and changes the status when one of them is not functional. Configuration: community, port and SNMP version, elements to include or exclude from the control.


  • Storage - Storage

DELL-Compellent-Servers-Status

Collects the status of servers hosted on a Dell Compellent array and alerts when at least one server is not functional. Configuration: community, port and SNMP version, elements to include or exclude from the control.

Evolution
0
Florian Mattes
Product Manager ServiceNav

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