ServiceNav 4.3

Need to share a monitoring screen with internal or external customers without giving them access rights to ServiceNav?

Share your Dataviz dashboards with a simple link, with the Dashlink feature!

Available in EDIT mode on all your Dataviz dashboards

The shared dashboard is displayed by simply calling the read-only URL :

In shared mode, no authentication is required, so no editing action or access to detail sheets is possible.

Find this information in the documentation !

You can now find the history of tickets and acknowledgements on the timeline ("history" tab of the details sheet).

Important note: this information is provided by the new Big Data architecture, and will first be available via the Dataviz module, before being generalized.

As we've been telling you since release note of our version 4.0 the Ubuntu 12.04 LTS version on which the ServiceNav Boxes were based is no longer updated and supported since April 2017.

The total support of these boxes will be stopped as follows:

• ServiceNav Box U12 collection plug-ins are no longer updated from version 4.3.0.
  Security updates will always be provided.

Initially planned for 01/06A one-month extension has been granted.

• more information as of 01/09

To help you to anticipate this migration and to know the box park to migrate, we remind you that there is a checkpoint on all self-supervisions indicating the OS version of the box.

Since version 4.0, we offer a script to facilitate this migration. Let yourself be guided by the documentation.