ServiceNav 4.5

Dataviz developments, extended label management, new plugins

09/10/2019

Dataviz

Gauge widget - Reduced mode - Displaying 100% of available space

The display of the value in the gauge widget now takes the full size of the widget, to improve its readability.

Use cases My team has a dashboard displayed in shared mode (dashlink), on a high resolution TV screen. The main part of my dashboard is made of gauges in reduced mode, allowing me to follow the value of various critical metrics for my activity. The large display of these values allows an optimal readability.

 

 

 

Dataviz

Favorite" filter in the list of dashboards

The list of Dataviz dashboards can sometimes be confusing, especially when each team has its own.

To make your day-to-day life easier, we've added a filtering option, which allows you to focus on Favorite dashboards only (including the default one). This filtering also applies to the auto-scroll feature, which allows you to choose which dashboards you want to scroll, so you can focus on the information that makes sense.

Use cases I have 2 dashboards that need to be monitored by the Network/Operations support team. These dashboards are identified as favorites/default for all members of this team, the filter is active. This way, they are no longer polluted by other dashboards, and the indicators are better followed.

 

 

 

 

 

Update

Configuration on labels

Present for many versions at the equipment level, and very useful for filtering and categorizing the supervised park, we have made significant changes to the labels.

Tags on User Services

It is now possible to assign labels to User Services in the Configuration > User Services tab:

A filter and an additional column have also been added to this screen:

Addition of the "Label" column in the equipment list

The Label column has been added to the list in the Configuration > Equipment > List menu, in order to make it easier to view the labels linked to an equipment, without having to enter the configuration details.

Labels for managed customers

Until now, labels could only be defined at the level of a partner.

It is now possible to create labels at the level of a managed client, in order to adapt the labels to the client's context.

These labels are visible in the filtering of the technical exploitation, as well as in the configuration of the dashboards, only at the level of the customer or its sites. They are not visible at the level of the partner on which the customer depends.

 

Update

Other

The "Category" field is now mandatory on service templates, to maximize consistency when editing reports (which are based on this field).

It is now possible, in the user profile, to define the default page as "Dataviz", to facilitate the switch to this new module.

Service Models

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Florian Mattes
Product Manager ServiceNav

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