Version 1.9

Spotlight on reporting and dashboards

16/07/2012

New

New

Company Rankings: Define whether a company (or one of its sites) is supervised under a contract, standard or VIP, or outside the contract. This notion is used in the operating dashboards.

Operational dashboards: you want to monitor your entire fleet of companies under VIP contract for backup and disk space problems, from a centralized point ? Define your dashboards with your criteria, and share them with the other actors of the IT operation...

These dashboards are animated within a carousel: with one click, you choose the interactive dashboard of your choice.

From a dashboard, you can act directly on your park under supervision: immediate control, acknowledgement, remote control are all at your fingertips.

You define your dashboards as you wish, on your entire fleet, or certain companies, according to your criteria: nature of contracts, criticality of equipment and unit services, status of equipment and unit services. You define the columns of your dashboards and their order.

ReportsThe reporting module now allows the production of availability and performance analysis reports for a customer base through a single configuration. With this simplified configuration, address your customers from a reporting perspective in a consistent manner.

New service models:

Viadéis™ Services Agent

  • Windows logs: monitoring of events with a specific identifier over a period of time
  • Monitoring backups performed with Symantec System Recovery 2011

Viadéis™ Services Box

  • Any type of switch: interface status, packet discard, error, and card speed analysis
  • Windows logs: monitoring of events with a specific identifier over a period of time

 

Update

Developments

Faster installation, no more manual data entry: the Viadéis™ Services Agent has been revised. The installation program is accessible from the Viadéis™ Services on a simple link to click.

Generation of the configuration - the ergonomics has evolved towards more simplicity (display of the essential elements for loading the configuration), and access to the essential information: the synthesis of the generation, indicating the number of errors and warnings, is displayed at the top of the page. The user is warned at the moment of proceeding to the generation of the configuration: an advice message informs him to proceed to this loading outside the times of highest use of the supervision.

The streamlining of report production technology means that the possibility of incorporating comments directly into the reports is no longer available. These comments can be included in the message accompanying the report.

On the website...

  • For equipment of category Printertab, the Printing information is no longer displayed in the equipment detail record.

 

Correction

Corrections

On the website...

  • Corrected the display of the availability rate to be considered as OK, when it is equal to the desired availability target.
  • Optimization of the algorithm for inserting performance data into the Viadéis™ Services Platform database.

On the Box...

  • Optimization of the performance data processing algorithm at the Viadéis™ Services Box level.

On the service models ...

  • Symantec Backup Exec (Agent): taking into account backups blocked as being erroneous
  • Windows, RAM: passwords with special characters are accepted

 

Service Models

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Bruno RICHOUX
Product and Service Director

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