Version 2.10

• Business services representing the team to which a user belongs: creation, modification, deletion
• Business Service - User Service Association (standard or Cloud): a business service consumes several user services, a user service is consumed by several business services)
• Comment associated with a user service, allowing to communicate to users any information on the state of the user service: instructions in case of failure, date/time of return to normal, etc.

• Nagios / Shinken configuration import tool
• Ticketing integration with Sage X3 web services
• Web Service for collecting the name, status and associated comments of user services for a site and a business service, allowing display in an external extranet-type application (e.g. Sharepoint)

New service models :

• Checking the offset between a device's clock and the clock of a reference NTP server
• StorageTek tape library: hardware component status checks, global status
• HP ESL 9000 series, ESL E-Series, EML E-Series, MSL 5000/6000 series (firmware 4.23 and higher), VLS 6000 series tape libraries: general status
• Cyberoam Firewall: disk, CPU, swap, memory, service status, hits per protocol, connected users
• EMC VNX Series Storage Arrays: Module Status Checks
• SUN server: RAM collection, cache excluded - status of a volume (mirror, metadb, raid) - status of services (processes)
• Sending and verification of message reception on SMTP server with any type of security
• Citrix: about 25 Windows performance counters - compliance with the publisher's operations guide
• Citrix: collect the number of concurrent sessions on a farm
• OpenVMS system: search for a list of strings or regular expressions in log files
• Oracle Database: compares the result of a SQL query on an Oracle database that returns a String value with a string passed as an argument to the

• Securing the user configuration form
• GLPI integration: optional/hidden speaker, selection of ticket category/subcategory
• Control of the conformity of the time slots
• Scheduling of status history calculations
• Viadéis SaaS Services: HTTPS protocol support with dedicated certificate per client space

• [Plug-in] HP-P6000-Controller-status: HSV3XX support
• [Plug-in] Check NRPE: specify arguments from the supervision interface
• [Plug-in] Backup Exec SQL: wildcard support % for job names
• [Plug-in] LIN-FileDateNewerThan, LIN-FileOlderThan: SSH port settings

• [Plug-in] Backup Exec SQL: wildcard support % for job names

• [Availability Report] Locating the name of the user services of the sites
• Problem in the time displayed in the dialog popup with the Viadéis™ Services Box
• Incorrect user service status calculation if the user service contains hidden user services
• Slow display of equipment and services lists in the Configuration menu: deletion of search fields (temporary solution)

• [Plug-in] MS-WIN-PlannedTasks: problem with parsing collected information
• [Plug-in] Kaspersky-KAV-v8-update: control execution problem in Ubuntu 12.04 environment
• Don't receive mail alerts if a log file is not present: configuration of the function logrotate