New
Web App
- Business services representing the team to which a user belongs: creation, modification, deletion, etc.
- Business Service - User Service Association (standard or Cloud): a business service consumes several user services, a user service is consumed by several business services.)
- Comment associated with a user service, allowing to communicate to users any information on the status of the user service: instructions in case of failure, date/time of return to normal, etc.
New
Integrations
- Nagios / Shinken Configuration Import Tool
- Ticketing integration with Sage X3 web services
- Web A service that collects the name, status and associated comments of user services for a site and a business service for display in an external extranet application (e.g. Sharepoint).
New
Viadéis™ Services Box
New service models :
- Checking the offset between the clock of a device and the clock of a reference NTP server
- StorageTek Tape Library: hardware component status checks, global status
- Tape libraries HP ESL 9000 series, ESL E-Series, EML E-Series, MSL 5000/6000 series (firmware 4.23 and higher), VLS 6000 series: general status
- Cyberoam Firewalls: disk, CPU, swap, memory, service status, hits per protocol, connected users, etc.
- EMC VNX Series Storage Arrays: Module Status Checks
- SUN server: collection of RAM, cache excluded - status of a volume (mirror, metadb, raid) - status of services (process)
- Sending and verification of message receipt on SMTP server with any type of security
- Citrix: about 25 Windows performance counters - compliance with the publisher's operations guide
- Citrix: collection of the number of concurrent sessions on a farm
- OpenVMS system: search for a list of character strings or regular expressions in log files
- Oracle database: compares the result of a SQL query on an Oracle database that returns a value of type String with a string passed as argument of the control.
Enhancement
Web App
- Securing the user configuration form
- GLPI integration: optional/hidden agent, selection of ticket category/sub-category
- Checking the conformity of time slots
- Scheduling Status History Calculations
- Viadéis SaaS Services: HTTPS protocol support with dedicated certificate per client space
New
Viadéis™ Services Box
- [Plug-in] HP-P6000-Controller-status: HSV3XX support
- Plug-in] Check NRPE: Specification of arguments from the supervision interface
- [Plug-in] Backup Exec SQL: wildcard support % for job names
- [Plug-in] LIN-FileDateNewerThan, LIN-FileOlderThan: SSH port settings
New
Viadéis™ Agent Services
- [Plug-in] Backup Exec SQL: wildcard support % for job names
Patch
Web App
- [Availability Report] Location of site user service names
- Problem in the time displayed in the dialog popup with Viadéis™ Services Box
- Incorrect user service status calculation if the user service contains hidden user services
- Slow display of the equipment and service lists in the Configuration menu: deletion of search fields (temporary solution)
Patch
Viadéis™ Services Box
- MS-WIN-PlannedTasks [Plug-in]: Problem with parsing of collected information
- [Plug-in] Kaspersky-KAV-v8-update: Control execution problem in Ubuntu environment 12.04
- Stop receiving email alerts if a log file is not present: configuration of the function logrotate
Service Templates
Our other release notes
ServiceNav 4.11
5 August 2020
ServiceNav 4.10
19 June 2020
ServiceNav 4.9
3 April 2020
ServiceNav 4.8
13 January 2020