New support features - new unit services
Version 2.23 introduces additional functionalities on the support module around the technical team - end customer profiles, proposes new unit service models, and corrects the performance report.
In this version, about 85 functional evolutions, technical evolutions and patches have been carried out. This update will be deployed on ServiceNav SaaS on 09/03 at 8pm. This operation will take a maximum of 60 minutes.
Connection to the application will not be possible during this period.
The supervision service (notification, data collection) will not be impacted.
You will find below the details of this new version. The format of the release note changes to identify fixes and enhancements by usage scenario.